HR Digest

JULY 28, 2023

To attract and retain top talent , companies need to focus on employee branding as well. Employee branding is the perception of your company created by your employees and potential employees. It’s the image of your company as a workplace, shaped by your employees’ experiences and opinions.

Brand 96

Brand Company Reputation Loyalty 96

Lead from Within

MARCH 11, 2024

Effective leadership is essential for the success of any organization, and it’s a skill that anyone can develop. Ignoring this fundamental element could be your company’s most significant mistake. Losing these stars can severely impact your company’s success and growth.

Morale 132

Morale Active Listening Bond Leadership Styles 132

Great Leadership By Dan

JANUARY 9, 2020

But what qualities do these leaders have that make them exude such strength of character, while other supposed leaders fall short? According a leadership survey conducted by McKinsey , U.S. companies spend around $14 billion on leadership development. That’s the thing about leadership.

Quality 214

Quality Emotional Intelligence Self-aware McKinsey 214

Great Leadership By Dan

JUNE 1, 2017

And not because people changed, but because companies stopped honoring the implicit contract that permeated American business: you work hard and the company will take care of you. Better to have people proud of their association with you, than actively preferring not to recommend your company as an employer or a provider.

Loyalty 169

Loyalty Long-term PR Taylorism 169

Chart Your Course

OCTOBER 27, 2014

A recent Bain Capital Customer Loyalty study found that consumers are four times more likely to do business with a company that provides good customer service versus a competitor that offers a lower price. Speed Versus Quality. Retention Is Key. Rewards programs are by far one of the most effective retention strategies.

Quality 182

Quality Succession White Paper Customer Loyalty 182

Great Leadership By Dan

DECEMBER 11, 2018

If this premise and the figures above are accepted it would suggest that only 10% of team leaders are high performing, enabling their teams, whilst 40% of leaders are failing in their leadership tasks, whilst the remaining 50% are barely holding in there! You ensure that the team has what it needs, and you go to bat for the team always.

Team 283

Team Simon Leadership Leadership Styles 283

Chart Your Course

NOVEMBER 1, 2013

The poll’s findings indicate that a significant percentage of not engaged employees either lack motivation at work or aren’t interested in going above and beyond to meet company goals. It’s no wonder, then, that employers are looking for ways to encourage loyalty and retain good employees. Loyalty Both Ways.

Loyalty 154

Loyalty CTO How To Human Resources 154

Lead from Within

MARCH 1, 2023

Recognizing employees for their hard work and contributions to the company is important for several reason, and recognizing employee for their specific contributions to the company is even more important. Instead, speak in terms of what they did that made a difference and had an impact on the team and the company.

Reputation 212

Reputation Motivation Morale Teamwork 212

Great Leadership By Dan

MARCH 5, 2019

One way to achieve it is to facilitate quality relationships that can sustainably and meaningfully connect team members and networks. Building balanced relationships through trust is at the heart of the IFB Model of leadership. It is important to note that low quality relationships can yield high performing results.

Leadership 239

Leadership Emotional Intelligence Short-term Policies 239

N2Growth Blog

JANUARY 23, 2024

With experience working within the industry and advising today’s leaders in the space, I have witnessed firsthand the significant impact that highly innovative leaders can have on the growth and success of life sciences companies.

Execution 235

Execution Innovation Industry Motivation 235

Lead from Within

MARCH 6, 2024

Losing them can have a profound impact on your company’s performance. A simple “thank you” or acknowledgment of their contributions can go a long way in boosting morale and loyalty. The success of any organization hinges on its ability to retain its top talent. Recognize and reward their achievements regularly.

Loyalty 149

Loyalty Commitment Morale Motivation 149

Lead from Within

MARCH 18, 2024

They realize that investing in their team’s development leads to increased engagement and loyalty. Leaders dedicated to nurturing winning cultures ensure their team members comprehend and resonate with the company’s mission. This profound sense of purpose fuels motivation and unwavering commitment.

Diversity 131

Diversity Loyalty Long-term Motivation 131

Brigette Hyacinth

MARCH 17, 2020

If we treat people only as the means to an end, we will never have their loyalty. Without empathy, you can’t build a team, inspire followers or elicit loyalty. The quality of our listening determines the quality of our influence. ” If you want to increase employee engagement and loyalty. Theodore Roosevelt.

Skills 143

Skills Loyalty Leadership Quality 143

Lead Change Blog

JULY 9, 2019

Welcome to the July Leadership Development Carnival. We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, team building, and more. Ronni Hendel of Insight Out Leadership shared The Doing and Being of Difficult Conversations. Communication.

Leadership Development 224

Leadership Development Development Leadership Team Building 224

Great Leadership By Dan

JANUARY 23, 2020

Imagine: a leader who knows how to gain efficiencies, decrease costs, increase employee retention, and inspire customer loyalty based on taking another’s point of view? Now, the types of leadership qualities that show up on list after list are there for good reason. This is the power of empathy at work. The POWER of Empathy?

Power 306

Power How To Leadership Customer Loyalty 306

Leading Blog

DECEMBER 9, 2010

As part of these two fundamental personal attributes, they also possess seven essential personal qualities that help them amass organizational power and influence: Will: The drive to take on big challenges. People are often unwilling or unable to commit themselves to a specific company, industry, or job function.

Quality 280

Quality Power Energy Loyalty 280

Lead Change Blog

MAY 1, 2017

Welcome to the May 2017 edition of the Leadership Development Carnival! Anne Perschel of Germane Coaching and Consulting provided 8 Steps to Avoid Flipping Your Lid in Challenging Leadership Situations. Chris Edmonds of the Purposeful Culture Group contributed Culture Leadership Change: Drive Your Desired Culture.

Leadership Development 264

Leadership Development Development Leadership CTO 264

The Horizons Tracker

AUGUST 17, 2023

Prior studies have indicated that companies with leaders who lack integrity may experience reduced competitiveness and profitability. Research has demonstrated that a CEO’s integrity plays a pivotal role in maintaining employee loyalty and preventing issues such as fraud.

Innovation 96

Innovation Letter Loyalty Ethics 96

Let's Grow Leaders

DECEMBER 12, 2022

It’s the human, decent thing to do for the impacted employees, and it will go a long way in building trust and loyalty with those who remain after the layoff. Even once they’ve left your company there are plenty of ways you can help with networking and other support. Work to eliminate and streamline work.

Team 543

Team How To Incubator Restructuring 543

N2Growth Blog

OCTOBER 18, 2010

Here’s the thing – the foundational elements of leadership require no skill or talent whatsoever. In today’s post I’ll share 6 leadership characteristics that require zero talent or skill. Show-up : You can’t make a difference if you don’t show-up.

Blog 411

Blog Leadership Loyalty Self-aware 411

Lead Change Blog

AUGUST 2, 2021

Profitability, productivity, and quality rise substantially compared to other organizations. Customer and employee loyalty increase significantly. Most case studies in business school courses and most agenda items in company meetings challenge employees to solve problems and figure out how to overcome obstacles.

Positioning 283

Positioning Energy Case Study Loyalty 283

Skip Prichard

JUNE 1, 2020

Decipher the Leadership Code. Many people are overwhelmed when they are studying leadership. Alain Hunkins has released Cracking the Leadership Code that helps you demystify leadership. Alain Hunkins has released Cracking the Leadership Code that helps you demystify leadership. Daniel Kahneman. Connection.

Leadership 106

Leadership Open-book Learning-by-Doing Quality 106

QAspire

JULY 27, 2010

Home Go to QAspire.com Guest Posts Disclaimer Quality & Improvement: From “Experience” to “Advocacy” Consider the following scenario: You go to a new restaurant for the first time. You evaluate quality of food and quality of service. You recommend their food, service, ambience and overall quality.

Quality 141

Quality Long-term Loyalty Compliance 141

Career Advancement

JANUARY 7, 2019

One of the hallmark qualities of a great boss is that he’s always striving to improve,” said his mentor. You’ll be the kind of boss who inspires tremendous loyalty, innovation, and respect from his people.”. Talking in-depth about vision with company leaders will give you a better grasp of it. Inspires a Shared Vision.

Tips 197

Tips Loyalty How To Mentor 197

QAspire

AUGUST 10, 2010

Home Go to QAspire.com Guest Posts Disclaimer In Pursuit Of “Customer Delight”: Getting The Basics Right A lot of companies have the phrase “delighting our customers” in their well-crafted mission statements and quality policies. Right cherry on the right kind of cake is a delightful combo!

Quality 154

Quality Blog Management Mission Statement 154

Lead Change Blog

FEBRUARY 21, 2020

And continuing using the metaphor of head and heart, whilst the head gets things done (20 th century leadership) it is the heart that is essential to pump blood around the body, and so enable the head to operate. Improved Retention and Employee Loyalty – team members who find their work rewarding and impactful report being 2.8

Mission Statement 229

Mission Statement Bottom-up Operations Brand 229

Tanveer Naseer

SEPTEMBER 16, 2014

For the third part of this month-long series celebrating the release of my first leadership book (which will be available in bookstores and online retailers next Thursday, September 25th), “ Leadership Vertigo ”, co-written with S. I just used to say, ‘A big company.’” Kouzes and Barry Z. What are these crucial attributes?

Leadership 279

Leadership Commitment Loyalty Follow-up 279

Michael Lee Stallard

OCTOBER 21, 2013

Engagement affects the quality of their work, their productivity and responsiveness, all of which affect your customers’ experience. Organizations with high-engagement scores have customer loyalty numbers that are twice the level of organizations with average employee-engagement scores.

Career 363

Career Customer Loyalty Bottom-up Loyalty 363

Eric Jacobson

NOVEMBER 3, 2020

“In the next ten to fifteen years, rapid change in a post-pandemic world and emerging technology will revolutionize nearly every job, eliminate some, and create new forms of work that we have yet to imagine,” says Deanna Mulligan , author of the new book, Hire Purpose: How Smart Companies Can Close The Skills Gap. It is the entire world.

Skills 65

Skills Company Shaw Crisis 65

LDRLB

JUNE 7, 2013

Those we met on a post-recession, worldwide tour of enterprises great and small, say that growth now depends on satisfying customers who want to do business with companies that demonstrate qualities and virtues that were rarely discussed in capitalist circles.

Leadership 166

Leadership Insurance Open-book Survey 166

HR Digest

APRIL 27, 2023

What if vulnerable leadership can help you achieve your goals and inspire your team? In fact, recent studies have shown that vulnerability is a critical trait for successful leadership, one that fosters trust, inspires loyalty, and drives innovation. And vulnerability in leadership, paradoxically, can be the key to that agility.

Leadership 59

Leadership Open-book Loyalty Learning-by-Doing 59

Strategy Driven

OCTOBER 1, 2012

I recently had a WOW experience that completely coincides with your philosophy on customer loyalty versus satisfaction. Good companies would refund my money if I complained. I never have had a company refund my money without being prompted. Quality and value. Dear Jeffrey, I am a huge fan. And this, this was a surprise.

Loyalty 50

Loyalty Marketing Customer Loyalty ROI 50

N2Growth Blog

DECEMBER 2, 2010

David asked Becky, “How come no one ever talks about love as a leadership competency?&# While l ove and leadership are certainly two words you don’t often hear in the same sentence, I can assure you that rarely does great leadership exist without love being present and practiced. I think it’s a great question.

Blog 419

Blog Leadership Brand Reputation 419

Lead on Purpose

NOVEMBER 9, 2013

Most who rise to the upper echelons of a company get there because of their attention to detail and ability to handle any situation. Customers site excellent customer service as a reason for remaining loyal to a brand or company year after year. Guest post by Ken Myers. Empowerment is an important skill to learn as a leader.

Delegation 229

Delegation Leadership Customer Loyalty Morale 229

Eric Jacobson

OCTOBER 3, 2017

households with at least one dog according to ASPCA, many of us don't have to go far to learn about leadership. That's because, according to co-authors Krissi and Dan Barr , dogs can teach humans a lot about leadership. Unfortunately, most employees don’t feel that same sense of loyalty. When times are tough, loyalty is tested.

Loyalty 50

Loyalty Leadership Open-book Learning-by-Doing 50

Eric Jacobson

MARCH 12, 2024

Homkes’ book is a timely, comprehensive, and essential read for business leaders looking to take the next step toward ensuring high growth for their companies. The book brings together more than 15 years of Homkes working directly with high-growth companies of all sizes and across a wide variety of industries.

Agility 119

Agility How To Uncertainty Competitive Advantage 119

Chart Your Course

MARCH 4, 2013

When a business shortchanges their labor or quality – its products, services, or level of customer service can suffer. This means planning for training and setting realistic goals so employees can do their jobs and produce the best results for the company. Managers need leadership training that equips them to succeed.

Cost 206

Cost Customer Loyalty Loyalty Training 206