Chart Your Course

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Interstate Battery Company: God, Car Batteries, Race Cars and the Family

Chart Your Course

Interstate Battery Company. Faith plays a key role at Interstate, whose mission statement calls on the company to “glorify God as we supply our customers worldwide with top quality, value-priced batteries, related electrical power-source products, and distribution services.”

Company 195
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Time Is Money: Top Tech Tools to Increase Company Productivity

Chart Your Course

Only 52 percent of companies spend their time in a way that aligns with their strategic goals, according to a McKinsey survey of 1,500 executives from businesses of all sizes around the world. Some executives lost time by wasting too many hours online. Others got distracted by meetings, motivating their staff, or handling chronic emergencies.

Tools 133
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Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

This means planning for training and setting realistic goals so employees can do their jobs and produce the best results for the company. Regardless of their position in the company, new and current employees need training. Here are four principles to keep you on track: Hire the right people. Equip your staff.

Cost 206
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Success Begins with Quality Customer Service

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A recent Bain Capital Customer Loyalty study found that consumers are four times more likely to do business with a company that provides good customer service versus a competitor that offers a lower price. Regardless of where you sit on this issue, it’s safe to say customer retention is important to every business.

Quality 182
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Nine Rules for Employee Engagement

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Results range from happier customers to higher profits and stock prices, to lower health care costs. Company Values. Companies with strong values typically draw employees who share those values, creating a dynamic of loyalty and shared commitment to the business’ brand and mission. Company Brand.

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Tips for Conducting Effective Off-Site Job Interviews

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Perhaps the company is very small and there simply is not room to hold interviews, or maybe the building is undergoing renovation. For example, their T-Mobile One plan features one main price every month and a number of perks like mobile hot spots, which are great for conducting interviews and doing other business at remote locations.

Tips 100
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3 Day Culture Boot Camp – Training – Zappos Insights

Chart Your Course

You’ll get key takeaways that will assist you in cultivating your own company culture, get all of your questions answered, and have a lot of fun while doing it. Price: $6,000 per person. And then here comes the really cool part! Meet with our CEO Tony Hsieh and “No Title” Fred Mossler during a Q&A session.

Training 159