Leading Blog

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The Company I Keep: How Leonard Lauder Built Estée Lauder

Leading Blog

The first five chapters of The Company I Keep: My Life in Beauty are a must-read for any entrepreneur. She also personally trained the saleswomen at the counter. Other brands used saleswomen to merely sell products; thanks to my mother’s training program, her salespeople taught customers how to use her products to look their best.

Company 344
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Leading Thoughts for July 6, 2023

Leading Blog

While our best and brightest are exquisitely trained to pursue the false rabbis of success, on the whole they are being poorly trained in the intangible qualities that become the virtues that bring real success.” Source: Enough. True Measures of Money, Business, and Life II.

Politics 350
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Empathy: The Top Leadership Skill for Today’s Work Environment

Leading Blog

Researchers found that empathic companies are the most profitable and are associated with increased employee earnings and gratification as well as customer satisfaction. Former Navy SEAL commander Mark Divine trains athletes, SWAT teams, first responders, and aspiring SEALS to combine mental toughness with intuition and heart.

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4 Ways to Improve Your Team’s Decision-Making Habits

Leading Blog

In my experience, though, as a guy who coaches and trains work teams professionally, I know this to be true: There is no somebody. Before he started Productive Flourishing, a national coaching and training company, he served as a joint force logistics officer in the U.S. But somebody never does anything. Sound familiar?

Teamwork 262
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Key Traits of Challenger Brands that Allow Them to Punch Above Their Weight

Leading Blog

The answer to our new client’s dilemma lay hidden in his company’s extraordinary commitment to sales process and training. The mattress CEO was relentless about doing right by customers, and this made him very particular about who he hired and how they were trained. 10, 2020).

Brand 288
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101 Things I Learned in Business School

Leading Blog

Lesson: A profitable company may be chronically short of cash. An especially fast-growing company with rapidly increasing sales can be chronically short of cash, because the costs of growth (hiring and training new employees, acquiring new facilities and equipment, financing an ever-growing inventory, etc.)

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How To Rearrange Your Brain for Success

Leading Blog

Non-judgmental concentration trains your brain to realize that the people and things in your life don’t exist relative to you; they simply exist. Leave Judgment at the Door “The path to radical acceptance begins with non-judgmental concentration.” It allows you to focus on the issue at hand.