Ron Edmondson

article thumbnail

Great Customer Service Empowers People to Think

Ron Edmondson

I made numerous phone calls and several trips to the company all in an attempt to correct the problem while politely obeying what I was told to do. They were trained what to say for certain situations, but couldn’t alter how they ended the conversation. I finally got in touch with an employee from the company I knew personally.

Travel 32
article thumbnail

The Most Successful Organizations Empower People to Think

Ron Edmondson

I made numerous phone calls and several trips to the company; all in an attempt to correct the problem while politely obeying what I was told to do. They were trained what to say for certain situations, but couldn’t alter how they ended the conversation. Without worrying about the rules. Give them a script.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Great Organizations Empower People to Think

Ron Edmondson

I made numerous phone calls and several trips to the company; all in an attempt to correct the problem while politely obeying what I was told to do. ” It soon became obvious that the company policy required them to ask this question at the conclusion of every service encounter. I get that. He gave me a suggestion. Trouble solved.

article thumbnail

7 Ways to Protect Your PK – Pastor’s Kid – in Ministry

Ron Edmondson

One works for a private company, but mostly in the Christian sector, and the other is in full-time ministry. Train them well. I am aware, however, the issue of the commenter’s concern. I’m blessed my PK’s survived ministry well. Both of my boys are very active in the church. Discipline appropriately.

article thumbnail

Promoting Your Church on Facebook

Ron Edmondson

This is a guest post from Michael Cornett, the founder of Church Website Design.Co, a Christian web design company that helps churches share the Gospel through websites and free social media training. Michael can be reached at support@churchwebsitedesign.co or on Twitter @Website4Church.

article thumbnail

Where’s the Loyalty? How to get the most out of your team even in the most trying times

Ron Edmondson

No longer do people join a company and devote the rest of their working lives to it. Companies are, of course, not exactly known for offering up thirty or forty years of employment, a gold watch and pension plan. Jeremy lives in Columbia, South Carolina with his wife and two sons. Learn more at www.JeremyKingsley.com.

Loyalty 52
article thumbnail

7 Ways to Protect Your PK – Pastor’s Kid – in Ministry

Ron Edmondson

One works for a private company, but mostly in the Christian sector, and the other is in full-time ministry. Train them well. I am aware, however, the issue of the commenter’s concern. I’m blessed my PK’s survived ministry well. Both of my boys are very active in the church. Discipline appropriately.