Let's Grow Leaders

JUNE 12, 2015

Although many companies caution workers about using social media, utilizing sites like Twitter and LinkedIn can go a long way in positioning you within your own company and as a leader in your industry. Obviously you need to be smart about how you use social media. This is a guest post by LGL Community member Scott Huntington.

Media 180

Media Career Conference Industry 180

Let's Grow Leaders

FEBRUARY 9, 2015

“Oh, I don’t need any of that social media crap. You know, like building relationships, having a real conversation, solving problems…” I laughed, “Sounds like the perfect way to use social media to me!” 5 Ways to Use Social Media to Improve Your Sales. I’m old school. Solve a problem.

Media 180

Media Strategy Handbook Sports 180

Let's Grow Leaders

OCTOBER 10, 2012

I was attending a breakout session on social media strategy at the International Customer Service Association conference, when the presenter asked, “who allows their reps to have Facebook on their work computers?” This is not the norm in the call center space, but one guy raised his hand.

Call Center 304

Call Center Conference Media Strategy 304

Let's Grow Leaders

SEPTEMBER 9, 2015

The only closeable doors were the conference rooms and the cleverly designed old-fashioned red phone booths employees could use in case they needed some privacy for a personal matter. “Plus WE WERE PART OF the design for the new look for the website and social media channels.” .” I looked around.

Press Release 180

Press Release Team Conference How To 180

Let's Grow Leaders

APRIL 15, 2016

The Powerful Encouragement of a “Stranger” Shep Hyken, best selling author, keynote speaker, and past president of the National Speakers Association (NSA), was a stranger the day he offered me some best-in-class encouragement as I stepped off the stage at the International Customer Service Association conference.

Call Center 180

Call Center Conference Outsourcing Advice 180

Let's Grow Leaders

MARCH 11, 2015

Perhaps someday we will upgrade our relationship to “weak ties,” but yesterday we were just 2/850 at the Great Ideas Conference chatting through our freebie Hyatt sunglasses over lunchtime brisket and gluten-free potato salad. Social media makes it easy folks to warn the world. Other LGL Fun.

Innovation 180

Innovation Bond Letter Media 180

Let's Grow Leaders

APRIL 4, 2016

As we’ve been traveling for our book tour and media interviews, David and I consistently get asked questions we imagine may be on your mind as well. Invite us to speak to your organization or conference. Join our ruckus on social media (shareable tweets, images, and sample chapters can be found on our website).

Six Sigma 180

Six Sigma Management How To Short-term 180