Michael Lee Stallard

AUGUST 14, 2016

Or perhaps they are unable to consider constructive criticism without turning their wrath on the messenger. They suffer from blind spots – destructive habits that increase disconnection. They may order others about as if they were children. Or maybe they are unable to connect with the people they lead and are unaware of it.

Self-aware 258

Self-aware Performance Review Learning-by-Doing Review 258

Michael Lee Stallard

MARCH 24, 2016

The second problem I have is that if the only time an employee hears constructive feedback is during an annual review, there are going to be long periods during which an employee may be unaware he is performing sub-optimally. With greater frequency, the performance check-in will become part of ongoing communications rather than a big event.

Performance Review 150

Performance Review Management Review Rogers 150

Michael Lee Stallard

MARCH 5, 2018

In healthcare, construction, aerospace/defense, airlines and automobile manufacturing, mistakes and accidents can be a matter of life and death. Many industries must be highly attuned to eliminating mistakes and accidents.

Quality 150

Quality Metrics Airlines Bottom-up 150

Michael Lee Stallard

MAY 23, 2014

Constructive feedback mechanisms – Catmull writes about Pixar’s “Braintrust” where directors, writers and heads of story come together every few months to review a film’s progress. Connection, community and unity were restored.

Competitive Advantage 285

Competitive Advantage Film Creativity Open-book 285

Michael Lee Stallard

OCTOBER 18, 2010

He told people to dig into the data and don’t be afraid of “constructive friction” as they discuss differing points of view. Finally, Admiral Clark brought greater Voice to the Navy. He encouraged people to speak up, challenge the assumptions and make the Navy better each day.

Servant Leader 356

Servant Leader Bond Mentor McCarthy 356

Michael Lee Stallard

APRIL 10, 2016

When they speak, their comments are sincere, constructive and intended to advance their team’s work, rather than to impede it. People with integrity are not naysayers because, in addition to integrity, they also possess the character strength of hope (which includes optimism). Examples of Integrity in Action.

Servant Leader 150

Servant Leader Ethics Hotels Follow-up 150

Michael Lee Stallard

MARCH 13, 2016

When providing constructive feedback, strive to be gentle and kind in your tone of voice so the other person is less likely to become defensive. When you do, be sure to encourage the person first then communicate your concern by saying “you would be even better if you __” [fill in the blank with what they could have done better].

CEO 150

CEO Self-aware Active Listening Follow-up 150

Michael Lee Stallard

MAY 5, 2010

Here’s what Catmull once wrote about his aspiration for Pixar’s culture: “What we can do is construct an environment that nurtures trusting and respectful relationships and unleashes everyone’s creativity. On one trip when I visited Pixar’s corporate headquarters, I observed an extraordinary Connection Culture.

Competitive Advantage 186

Competitive Advantage McCarthy Godin Definition 186

Michael Lee Stallard

JUNE 23, 2010

He changed the performance appraisal system to provide constructive feedback for everyone and added the requirement to leaders’ performance appraisals that they help sailors learn and grow. He encouraged what he referred to as “constructive friction.” He required everyone in the Navy to have a personal development plan.

Long-term 207

Long-term Consensus Class Follow-up 207

Michael Lee Stallard

JUNE 14, 2010

Because individuals have diverse thinking styles, experiences and temperaments, they will naturally have different perspectives and come up with different ideas that contribute to constructing a creative new solution, product, process or new business opportunity.

Creativity 199

Creativity Participative McCarthy Godin 199

Michael Lee Stallard

MAY 24, 2011

It’s somewhat ironic that another friend of mine named Traci Fenton is flourishing because she channeled her anger in a constructive way. Sometimes I’ve wondered if there are two Anns, (identical twins perhaps?).

Content 312

Content Call Center Workshop Learning-by-Doing 312