Offices Can Be Bastions of Civility in an Uncivil Time

Many Americans believe incivility in the country has risen to crisis levels. Companies today have the capacity to be a haven from the incivility that individuals confront every day, on the road, online, in the media, and in politics. The workplace is where employees with diverse backgrounds and opinions can come together to pursue shared objectives unencumbered by the divides and tensions that exist elsewhere. How should companies go about creating a work environment that makes employees feel safe? For starters, they must lead by example, open up opportunities for discussion and communicate policies and rules around civility at work.