You listen to what the organization cranks out as policies and then you look for what it really does. You do the same for individuals. The greatest deception you watch for is self-deception since all of us tell ourselves stories in order to get through life and some of those tales are more cherished than wedding rings or sports cars. You listen for hesitations and carefully crafted loopholes and are very sensitive to how a group's chemistry changes when one person walks in or leaves. One of your key strengths is the ability to keep a straight face. That can be important whenever a micro-manager extols the virtues of hands-off management or a CEO is claiming he didn't know the major flaws in a major program. It also helps while reading annual reports. Over time, you develop an instinct that signals danger and if you ignore it you are nuts. You study people and systems and the more you learn the less you seem to know. You inhale management, leadership, history, and psychology and sort intangibles the way some people sort socks. In the end you hope that you have brought order to someone's universe.
Marvelous job.
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