Harvard Business Review

SEPTEMBER 13, 2012

Lines of business are now getting their own official technology budgets for non-standard software products. The COO of a specialty retailer recently led his IT and operations teams in a series of facilitated workshops to determine success measures for 47 proposed initiatives. Shadow IT has been freshly-labeled "departmental IT.".

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 2, 2013

By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services. Do you see your CIO as a senior executive colleague or just a leader of the technology function?

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

MAY 31, 2013

For the foreseeable future, it looks like Facebook will be an important, profitable company that''s constantly struggling to reinvent itself as technology, users'' tastes, and the competitive landscape shift. This last characteristic stood out in Facebook COO Sheryl Sandberg''s appearance at the D11 conference this week.

Strategy 8

Strategy IPO Early Adopters COO 8

Modern Servant Leader

FEBRUARY 17, 2016

We’ll teach you our technology. A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy. This caffeine giant that former president Howard Behar wrote a book entitled: “It’s Not About the Coffee”, drives success through servant leadership. We’ll teach you how to fly airplanes.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We’ll teach you our technology. A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy. This caffeine giant that former president Howard Behar wrote a book entitled: “It’s Not About the Coffee”, drives success through servant leadership. We’ll teach you how to fly airplanes.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

MARCH 26, 2013

While still in that mindset, he received a phone call from Jeff Hammerbacher, the COO of a newfangled Silicon Valley startup with 8 million student users, who persuaded Ben to fly to California to meet the people working there. He believed in making a positive impact in his community, and realized his day-to-day work wasn't aligned with that.

Wilde 14

Wilde Career COO CEO 14