Harvard Business Review

JANUARY 22, 2018

Terri Cooper, Principal & Chief Inclusion Officer, Deloitte Consulting LLP. Today, we’re talking with Dr. Terri Cooper, the Global Sector Leader for healthcare and the US national chief inclusion leader for Deloitte. We’re discussing a new Deloitte report around leadership in a diverse new world.

Cooper 8

Cooper Content Diversity Leadership 8

Harvard Business Review

SEPTEMBER 12, 2018

In the research undertaken by Kate Davey in 2008, women described office politics as an informal system that keeps power with those who have it , while excluding those who don’t. For example, a key political skill is drawing attention to your accomplishments, but women are expected to be humble, communal, and self-effacing.

Politics 8

Politics Cooper Mentor Diversity 8

Harvard Business Review

AUGUST 7, 2018

Take the example of a dairy cooperative I worked with recently. Take, for example, the international accounting firm KPMG. For example, KPMG only hires staff who are qualified to offer services for large corporate and big government customers. The trick is to identify stakeholder roles.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

JUNE 17, 2013

Traditionally, cyber security research has focused on technical solutions to specific threats: for example, how to filter spam or protect PCs and mobile devices against the latest malware. This approach has greatly enhanced our ability to defend information systems against attack. Malicious elements are ubiquitous in complex systems.

Game Theory 8

Game Theory Incentives Diversity System 8

Harvard Business Review

NOVEMBER 4, 2013

These diverse perspectives often lead to conflict. For example, marketing says, “We develop thoughtful strategies that can drive sales force success, but most salespeople won’t even take the time to understand them.” But the tension created by diverse viewpoints also has a positive side.

Marketing 11

Marketing Market Segmentation Short-term Merchandising 11

Harvard Business Review

JUNE 12, 2018

For companies, smart cities represent major business opportunities — and not only for tech firms selling systems to government agencies. Even if they don’t become providers of systems or services, many companies will need to adapt in some way as cities become more digitally connected.

Real Estate 9

Real Estate Company Transportation B2C 9

Harvard Business Review

JUNE 26, 2013

For example, the recent hacking of the Associated Press''s Twitter account by the Syrian Electronic Army and subsequent tweet about an explosion at the White House caused the U.S. They also have the potential to allow cyber attackers into the physical world in which we live as they seize on security holes in these new systems.

Engineering 8

Engineering Software Wireless Information Technology 8

Harvard Business Review

NOVEMBER 2, 2018

For example, Susan Fowler’s 2017 blog about Uber detailed not only her recollections of being repeatedly harassed, but what she described as a “game-of-thrones” environment, in which managers sought to one-up and sabotage colleagues to get ahead. Organizations rely on cooperative teamwork to succeed.

Organization 8

Organization Cooper Bottom-up Reputation 8

Harvard Business Review

JUNE 19, 2018

For example, women do not achieve promotions or advancement to leadership positions at the same rate as their male peers. For example, studies have demonstrated that women are less likely to be hired and/or promoted because of their gender. System-wide policies that disadvantage women. Implicit gender and maternal bias.

Policies 13

Policies Leadership Mentor Career 13

Harvard Business Review

AUGUST 14, 2014

Funded by grant money and generous donors, with the luxury of inviting people to sit around on a grassy lawn for a whole weekend, you might think it’s easy for them to spark such conversations, to find such a diverse array of interesting people. We believe strongly in diversity for a few reasons. But this goes beyond gender, of course.

Innovation 9

Innovation Team Diversity Conference 9

Harvard Business Review

OCTOBER 21, 2013

Now consider a host of other conflicts: from interdepartmental turf wars, to poorly designed agreements between hospital systems and insurance providers, to the difficulties encountered in aligning hospital goals and incentives with those of contracted physician groups.

Strategy 9

Strategy Health Care Compliance Policies 9

Miles Anthony Smith

JUNE 5, 2018

​ For example, the job function I have now, digital marketing , didn’t exist when I left college, and had I focused on other areas without adapting as my career progressed, I might’ve missed my calling in digital marketing. Chris Cooper ( Life Complete ) Choose a career that aligns with your values. Just lessons.

Career 74

Career Advice Succession Learning-by-Doing 74

Harvard Business Review

JUNE 27, 2013

For example, Citibank wanted to copy the Apple store so badly that it actually hired the same architects responsible for the Apple store concept to design its bank of the future. Fifty-eight percent of our respondents said that their firms drive customer experience innovations by watching what their direct competitors are doing.

Innovation 8

Innovation Forrester Business Model Long-term 8

Harvard Business Review

APRIL 8, 2015

Operational distance builds when there’s a lack of shared context that can produce unwanted noise in the system – such as miscommunications that can irritate people, or technical problems, like your Skype connection failing, or a conference call with a bad connection. Cooperative and helping behaviors go down by over 80%.

Learning-by-Doing 8

Learning-by-Doing Project Examples Tools 8

Harvard Business Review

SEPTEMBER 14, 2011

Suzlon recently completed its acquisition of Germany-based REpower Systems, gaining access to cutting-edge expertise in aerodynamics and electronics. The Indian firms we studied promote diversity in their R&D management by hiring external talent to build and oversee their global innovation network. Reliance MediaWorks. and the U.K.

Globalization 9

Globalization Innovation Decentralization Chemicals 9

Strategy Driven

JANUARY 24, 2011

BP provides a devastating example of what can happen when this isn’t the case. Plus, as a result of a lack of cross-organizational coordination and cooperation, Nokia wasn’t able to improve its proprietary operating system, Symbian, which would have allowed it to support a more sophisticated smartphone.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

JANUARY 27, 2017

Real diversity efforts require organizations to address the social patterns that stifle women’s careers, not just the symptoms that result from them. Like many failed organizational changes, current approaches to diversity and inclusion run into the brick wall of the status quo. Focus on Local Practices.

Team 8

Team Diversity Company Policies 8

Harvard Business Review

MARCH 7, 2017

Uber CEO Travis Kalanick and prominent board members, with the cooperation and support of the head of HR, have initiated an investigation. All of this indicates that Uber leaders prioritized immediately useful services like recruitment over, for example, legal compliance systems, audits, and leadership development.

Compliance 12

Compliance Hedge Human Capital Finance 12

Harvard Business Review

AUGUST 30, 2017

” For example, workers who experience poor working conditions are more likely to complain and to join a union. Meta-analysis is particularly useful for identifying and quantifying patterns, for drawing inferences from a diversity of results, and for generalizing from results derived from numerous single studies.

Analysis 8

Analysis Absenteeism Diversity Cooper 8

Harvard Business Review

OCTOBER 21, 2014

These developments unraveled the projected confidence of leading physicians and officials of the Center for Disease Control that the disease was a low-risk threat to our country with its advanced medical systems. We’ve seen examples of these mobilizers in other times of crisis. That’s important. For that, we need a community.

Crisis 8

Crisis Crisis Management Uncertainty Airlines 8

Harvard Business Review

MARCH 6, 2017

” Decentralization offers the promise of nearly friction-free cooperation between members of complex networks that can add value to each other by enabling collaboration without central authorities and middle men. Every transaction and its associated value are visible to anyone with access to the system.

Supply Chain 13

Supply Chain Decentralization Banking Technology 13

Thin Difference

APRIL 11, 2019

The various roles in an organization are structured in a system of self-organizing (but not self-directed) circles. Holacracy Examples. Cooperatives. There are five different types of cooperatives including: Consumer: owned by consumers who buy goods or services from their cooperative. Key Elements of Cooperatives.

Organization 62

Organization ESOP Cooper Reis 62

Harvard Business Review

FEBRUARY 23, 2017

innovation system, we ran an exercise matching Arabic first names with international patent applications filed under the Patent Cooperation Treaty (PCT). They also contribute significantly to the success of major U.S. tech companies. To shed more light on Arab contributions to the U.S. and around the world.

Innovation 14

Innovation Analysis Technology Efficiency 14

Coaching Tip

JANUARY 27, 2011

General Electric and HCL Technologies provide a good counter example. GE is known for its diversity and ability to function competitively in many markets. At HCL Technologies, and India-based IT company, the corporate culture springs at least partly from a broader Asian idea of cooperative action. Of course, both systems work.

Succession 113

Succession Welch Leadership Diversity 113

Harvard Business Review

JUNE 5, 2017

If the next generation is to use AI and big data effectively – if they’re to understand their inherent limitations, and build even better platforms and intelligent systems — we need to prepare them now. But it’s clearly not magic. Ethics also deserves more attention at every educational level.

How To 14

How To Education Technology Ethics 14

Harvard Business Review

MARCH 31, 2017

In the 1960s, Robert McNamara introduced the Planning-Programming-Budgeting System as a “one-best-way,” businesslike approach to government. The plural sector, although the least recognized of the three, is large and diverse. The United States has more cooperative memberships than people.) was closer to that balance.

Politics 8

Politics Cooper Bottom-up Health Care 8