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| | HARVARD BUSINESS REVIEW
DECEMBER 7, 2010 [Cooper, Diversity] Being Persuasive Across Cultural Divides
Whether you are working in a large corporation with a presence in all the major markets or you're an owner operator with a single website, it is likely that your communications will reach people from a wide variety of cultural origins. Communication DiversityIf you are in business, then you are in a global business.
| | HARVARD BUSINESS REVIEW
JULY 28, 2011 [Cooper, Diversity] Stretching Your Global Mindset
They have big real world consequences, particularly as is the case now with Europe's debt crises and bailouts, when collective prosperity depends on the extension — as opposed to contraction — of cooperation, trust, and sympathy across borders and distances. Diversity Global business Organizational culture GAP ODAagree.
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| || | LEADING BLOG
AUGUST 8, 2011 [Cooper, Diversity] Common Purpose Leadership
Simon Cooper, president and CEO of Ritz-Carlton, calls this “scriptless service”. With such a diverse clientele, employees cannot simply operate by choosing from a limited number of preselected solutions to guest requests. place where people know what to do and why, and understand what the organization stands for.
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COACHING TIP [Cooper, Diversity] Mars Incorporated: A Sweet Place to Work
| SATURDAY, JANUARY 26, 2013
For example, a typical Mars plant manager influences associates by his or her ability to pace development of operational
systems and innovative approaches. These operational
managers' value to Mars is they initiate or design positive changes. It employs 72,000 people, more than a third of them in America. . Mars, who died in 1934. MORE >>
BUILDING PERSONAL STRENGTH [Cooper, Diversity] People Skills Are Hard Skills - More Than You Know
| THURSDAY, FEBRUARY 24, 2011
The perception is that getting along with people is nice, but “nice-to-have” — secondary to the operation
of the business. But most books on this topic focus on mentoring and executive coaching, not skills for operational
leaders. They aren’t about computers, vehicles, machines and other “hard” equipment. And that's not all. MORE >>
COACHING TIP [Cooper, Diversity] Successful Leadership Is Not One Size Fits All
| THURSDAY, JANUARY 27, 2011
One can hardly imagine a decentralized decision- making process in his operations
. GE is known for its diversity
and ability to function competitively in many markets. At HCL Technologies, and India-based IT company, the corporate culture springs at least partly from a broader Asian idea of cooperative
action. The Stars. MORE >>
HARVARD BUSINESS REVIEW [Cooper, Diversity] Changing Capitalism, One Organization at a Time
| WEDNESDAY, JUNE 13, 2012
So it's not surprising that we received a striking diversity
of entries from every kind of organization and from every corner of the world. Greg Koch tells the story of how plant managers around the world have absorbed their connection to the communities in which they do business, and work hard to earn the "social license" to operate
. MORE >>
YOU'RE NOT THE BOSS OF ME [Cooper, Diversity] Four Reasons why Civility in the Workplace is a Must | You're Not.
| SUNDAY, NOVEMBER 7, 2010
Leaders who operate
from a platform of good manners and civility know that: Everyone likes to feel acknowledged and important I started my work life in the mailroom of a bank. Two is, that the wider our span of authority gets, the more we need the support, cooperation
, ideas and good will of others to be successful. Go figure. MORE >>
- [Cooper, Diversity] India Remakes Global Innovation HARVARD BUSINESS REVIEW | WEDNESDAY, SEPTEMBER 14, 2011
- [Cooper, Diversity] How to Pick a Co-Founder HARVARD BUSINESS REVIEW | TUESDAY, FEBRUARY 8, 2011
- [Cooper, Diversity] New Research: You're Doing Customer Experience Innovation Wrong HARVARD BUSINESS REVIEW | THURSDAY, JUNE 27, 2013
- [Cooper, Diversity] The Embarrassment of Complexity HARVARD BUSINESS REVIEW | THURSDAY, OCTOBER 10, 2013
- [Cooper, Diversity] Leadership Q&A: The 7 Virtues of the 21st Century Organization WEEKLY LEADER | THURSDAY, MARCH 25, 2010
- [Cooper, Diversity] The Dreaded Performance Review | You're Not the Boss of Me YOU'RE NOT THE BOSS OF ME | MONDAY, JULY 13, 2009
- [Cooper, Diversity] Meet the New Face of Diversity: The “Slacker” Millennial Guy HARVARD BUSINESS REVIEW | MONDAY, OCTOBER 14, 2013
- [Cooper, Diversity] The 2010 Execution Round-Up: Six Companies That Couldn't 'Get It. STRATEGY DRIVEN | MONDAY, JANUARY 24, 2011
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