Eric Jacobson

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How To Provide Superb Customer Service

Eric Jacobson

For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail? Do you pay your employees more to smile, to make eye contact, or to add energy to their voices?

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Seven Ways To Delight Your Customers

Eric Jacobson

For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail? Do you pay your employees more to smile, to make eye contact, or to add energy to their voices?

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Growth Is A Leadership Issue, Not A Sales Issue

Eric Jacobson

I nspiration : Demonstrate passion and energy. Edinger : It starts with where you focus your time, effort, and energy. With the pressure on profit, many executives get myopically focused on costs and the bottom line. Edinger Today, Edinger shares these additional insights with us: Question: How do you become a Growth Leader?

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How To Delight Your Customers

Eric Jacobson

For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail? Do you pay your employees more to smile, to make eye contact, or to add energy to their voices?

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Seven Ways To Delight Your Customers

Eric Jacobson

For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail? Do you pay your employees more to smile, to make eye contact, or to add energy to their voices?

Cost 65
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How To Overcome Organizational Drag Within Your Company

Eric Jacobson

The average company loses more than 25 percent of its productive power to organization drag , reports the authors of the book, Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team's Productive Power. Organizational drag is all the practices, procedures, and structures that waste time and limit output.

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Six Mindsets That Distinguish The Best Leaders

Eric Jacobson

Have they redirected time, energy, talent, and finances away from lower priority pursuits towards taking these actions? Have they involved a group of people in shaping the vision and therefore are emotionally invested in wanting to help make it a reality? Are they taking actions that are unquestionably big “needle movers”?

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