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Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs. According to a survey conducted by Harris Interactive for Careerbuilder.com in 2012, 40 percent of companies said they lost upwards of $25,000 per bad hire in 2011, and 25 percent estimated the cost was more than $50,000.

Cost 206
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Four Kinds of Feedback in an Excellent Organization

Lead Change Blog

It means providing high quality products and services at a reasonable cost (to the organization, the employee, the environment, and society). Two of the most important aspects in the organizational equation are the cost and the productivity of your personnel. Organizational resources.

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Walgreens Boots Alliance Leadership Announces New Executive Team

HR Digest

The Walgreens Boots Alliance leadership just announced three new members for its executive VP team with the aim of improving its healthcare services and strategy, which includes Elizabeth Burger Chief Human Resources Officer (CHRO), Mary Langowski President for the U.S.

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Five Strategies for Hiring Success

Chart Your Course

The National Association of Colleges and Employers estimates the average cost-per-hire in 2011 and 2012 was $5,100. It is critical to write a detailed job description for the position you are looking to fill- listing specific skills, responsibilities, and time and energy requirements.

Strategy 196
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Preview Thursday: Clarity First

Lead Change Blog

The short-term benefits of ambiguous organizational behaviors come at enormous long-term cost. It often requires a business crisis and a resulting moment of revelation for leaders to recognize how much ambiguity exists and how much it costs them. As John Lennon wrote in the song “Strawberry Fields Forever,”.

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Five Steps for Business Alignment

Lead Change Blog

It is the intangible energy that supports and permeates through all the other levels of your business. This creates complexity and additional costs, trapping a company within the circle of frustration. Rather than “human resources,” think in terms of horsepower. Your Core is the soul of your organization. HumanPower.

Long-term 189
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HR in 2024: Shaping Tomorrow’s Workforce Through Bold Leadership

HR Digest

The architects of this revolution are the bold and forward-thinking leaders in human resources. Figuring out how to inject energy and passion back into the workplace and work will be key. As we stand at the precipice of 2024, a revolution – not an evolution – awaits. The year ahead demands courage and audacity.