The resignation of Eric Shinseki, the now-former U.S. Secretary of Veterans Affairs, doesn’t solve the problem of an appallingly inefficient VA hospital system with long waiting times for treatment and deaths that happened while veterans waited for care. When should a leader resign, and when should he stay and clean up his mess? Should Shinseki (and President Obama) have resisted calls for his ouster, so that he could stay to address the problems?
When to Resign, and When to Clean Up the Mess
Eric Shinseki’s resignation won’t restore trust, but it does open the door for someone who can.
June 02, 2014
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Crisis Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Crisis Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to manage uncertainty, dispel rumors, and help your team recover.