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How to Communicate in Times of Crisis

Marshall Goldsmith

In this interview with my wonderful friend, Dorie Clark , world authority on helping people get their message out in a crowded marketplace, we talk about how leaders should communicate in times of crisis. You’ve helped people deal with crisis and you teach this at Duke University’s Fuqua School of Business. This doesn’t work.

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When the Distancing Ends, How Far Away Will You Be?

Decker Communication

Over the past 60 days, we’ve seen the corporate equivalent of the rope-a-dope: businesses have been defensive to the extreme, having taken hit after hit as Covid-19 hammered revenue and pummeled the best-laid plans. They know, as economist Paul Romer once said, that “a crisis is a terrible thing to waste.”.

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What Not to Do When Business Sours

In the CEO Afterlife

Do you have the right people in place to minimize its impact or to lead you out of the short-term crisis? In a crisis, whether short or long-term, the most senior people in the organization need to step up and offer innovative solutions to the issues hammering the bottom-line. Seldom are people to blame.

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The Future Of Work Post-Covid

The Horizons Tracker

As Michael Hammer famously warned back in 1990, it’s no use applying new technologies to old processes, so in order to get the most out of AI and automation, jobs are having to be redesigned so that man and machine can work well together. Redesigning the business.

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What Not to Do When Business Sours

LDRLB

Do you have the right people in place to minimize its impact or to lead you out of the short-term crisis? When business goes sour, whether short or long-term, the organization’s most senior people need to step up and offer innovative solutions to the issues hammering the top and bottom-line. Seldom are people to blame.

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Responsibility Is Not A Gift

Tim Milburn

A crisis or error occurs and people are looking for someone to be held responsible. The hammer is going to fall hard on you. Rather, the reward of respect is given to the one who takes personal responsibility from beginning to end. When you accept responsibility, you’re receiving it from someone else. Accusation. Blame, blame, blame.

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Responsibility Is Not A Gift

Tim Milburn

A crisis or error occurs and people are looking for someone to be held responsible. The hammer is going to fall hard on you. Rather, the reward of respect is given to the one who takes personal responsibility from beginning to end. When you accept responsibility, you’re receiving it from someone else. Accusation. Blame, blame, blame.

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