Score More in 2024: 24 Innovative Leadership Goals for the New Year
Modern Servant Leader
JANUARY 2, 2024
Establish a framework for all key goals that includes both Critical Success Factors (CSFs) and Key Performance Indicators (KPIs). Measurement : Percentage of employees delivering or participating in the program. Metrics, Metrics, Metrics: You cannot manage what you cannot measure. Check out Net Promoter Scores.
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