CRM Industry Management Sharpe 
Skip Prichard
JUNE 28, 2019
Fixing a car is complicated; disrupting the automotive industry is complex. Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex. Good execution requires a “Sharp focus and commitment to a few clearly identified goals.”
Harvard Business Review
JUNE 25, 2015
But the ways we do business have changed dramatically over the course of the last decade, and it’s become more necessary to reach outside of your expertise – or industry — to gain perspective on your business and leadership style. I’d love a CRM system that coordinates outreach among all my team members.
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