Remove CRM Remove Industry Remove Management Remove Telecommunications
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It’s Time for Your Company to Switch to VoIP

Strategy Driven

Due to its simple and convenient features, many businesses in different industries have successfully adopted this technology. Telecommunications scams have been increasing in numbers over the years, costing businesses over $32.7 Second, VoIP easily integrates with CRM software. Increased Data Security. billion annually.

Company 73
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Seven Strategies for Managing Workplace Internet Usage

Strategy Driven

Headquartered in Lawrence, Pennsylvania, Black Box Network Services has the largest footprint in the industry, with 194 offices serving 141 countries. With more than 4500 Team Members worldwide, we serve more than 175,000 clients in every major industry sector. Frame your need to limit personal web use in terms of business performance.

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Ten Reasons Salespeople Lose Deals

Harvard Business Review

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Nice-to-Have" Product. Administrivia. Pre-sales Resources.

CRM 16
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5 Ways to Increase Your Cross-Selling

Harvard Business Review

The financial services firm USAA prizes its relationships with customers and consistently earns the highest customer loyalty scores in the industry for both its U.S. telecommunications industry found that up to 60% of customers split their services across multiple providers for mobile phone, landline, TV, and internet services.

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Executives and Salespeople Are Misaligned — and the Effects Are Costly

Harvard Business Review

According to an assessment of over 700 sales professionals and senior executives conducted by GrowthPlay — a sales-focused consulting firm where one of us is Managing Director — the problem stems from gaps between the perceptions, attitudes, and information flows between executives and sales reps.

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Ten Reasons Salespeople Lose Deals

Harvard Business Review

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Nice-to-Have" Product. Administrivia. Pre-sales Resources.

CRM 9
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How Analytics Has Changed in the Last 10 Years (and How It’s Stayed the Same)

Harvard Business Review

There has been even more stability in analytical leadership, change management, and culture, and in many cases those remain the toughest problems to address. They might draw from CRM systems to evaluate the lifetime value of a customer, for example, or optimize pricing based on supply chain systems about available inventory.