Eric Jacobson

DECEMBER 20, 2022

Their extensive research shows that there are four skill sets needed for a leader to operate with wise compassion when doing hard things. They have the courage to have conversations often considered taboo or too difficult.”

Books 79

Books Leadership Open-book Learning-by-Doing 79

Eric Jacobson

JULY 22, 2014

The other, smaller and rarer, is decentralized, horizontal, and inclusive. Bosses and employees need to work together to solve problems and accomplish shared goals,” writes Ardi. Earlier in her career, she was an operating executive at R. One, more traditional and common, is centralized and hierarchical. I call it Alpha.

Venture Capitalist 62

Venture Capitalist Decentralization Idea Generation Books 62

Eric Jacobson

OCTOBER 7, 2014

Operation: Starting Gun in Moore, OK, Summer 2013 Photo By: Kirk Jackson, Team Rubicon 1. Physical preparation in the business world is less about becoming a Navy SEAL and more about learning how to set goals, overcome challenges, and get in the habit of incremental improvement.

How To 78

How To Analysis Decentralization Mentor 78

Deming Institute

NOVEMBER 21, 2016

Roadway established these goals for its quality teams: improve organizational productivity, improve employee satisfaction, develop employee capabilities through leadership and training, and improve communication by reducing frustration and conflicts. This document explores implementing these ideas in the service industry.

Case Study 28

Case Study Deming System Company 28

Eric Jacobson

JANUARY 21, 2014

The other, smaller and rarer, is decentralized, horizontal, and inclusive. Bosses and employees need to work together to solve problems and accomplish shared goals,” writes Ardi. Earlier in her career, she was an operating executive at R. One, more traditional and common, is centralized and hierarchical. I call it Alpha.

Venture Capitalist 56

Venture Capitalist Decentralization Books Idea Generation 56

Harvard Business Review

MAY 17, 2017

The goal should be to create “air pockets,” with neither direct nor indirect internet connections, that can protect critical equipment and internet-connected devices. But they continue to operate and communicate with other systems until information technology teams shut them down and correct the malfunction. Harm Reduction.

System 8

System Decentralization Information Technology Banking 8

Harvard Business Review

MAY 31, 2018

. “To prosper over time,” he argued, “companies must benefit all of their stakeholders, including shareholders, employees, customers, and the communities in which they operate.” Through a well-structured operating process, partners expand and align their efforts and draw on comparative strengths.

Company 10

Company Decentralization Long-term Operations 10

Harvard Business Review

MARCH 8, 2017

Like the internet, this technology is designed to be decentralized, with “layers,” where each layer is defined by an interoperable open protocol on top of which companies, as well as individuals, can build products and services. Insight Center. Business in the Era of Blockchain. Sponsored by Accenture. This is critical.

Banking 20

Banking Media Decentralization Technology 20

Harvard Business Review

MAY 31, 2011

How does one successfully manage a company with a dozen diverse, decentralized businesses of varying sizes that employ over 100,000 people in 130 countries, especially in an uncertain economic environment? The answer is to make things simple, says Bill Allen, head of Group Human Resources at Copenhagen-based A.P. Moller-Maersk.

Management 15

Management Decentralization Report Bottom-up 15

Harvard Business Review

DECEMBER 1, 2016

One large media organization faces large incumbent players and operates in a market that is growing quickly. Rather than using traditional top-down management practices, the company organized itself into small business units, each of which operates in a local geography. We call this operating structure the “network of teams.”

CEO 8

CEO Metrics Leadership Business Model 8

Harvard Business Review

OCTOBER 2, 2018

Employees operate within a hierarchy and are well aware of the guidelines that dictate their behavior. Behavior is even more tightly regulated at Amazon’s warehouses, where target goals and surveillance keep production on schedule. Managers could operate their stores with autonomy and tailor products to customer preferences.

Price 13

Price Decentralization Long-term CEO 13

Harvard Business Review

MARCH 22, 2016

However, overspending is often the result of decentralized and siloed decision making over the utility budget. One solution is to appoint a Chief Utility Officer, who can centralize decision making around utilities and rethink its role to support strategic corporate goals. For the U.S.,

Company 8

Company Management CIO Energy 8

Harvard Business Review

NOVEMBER 8, 2017

Many so-called strategies are in fact goals. “We want to be the number one or number two in all the markets in which we operate” is one of those. For example, consider “We want to increase operational efficiency; we will target Europe, the Middle East, and Africa; and we will divest business X.”

Strategy 15

Strategy Bottom-up Balanced Scorecard Resistance 15

Harvard Business Review

OCTOBER 24, 2013

It takes organizational, cultural, and operational changes. Decentralizing the procurement model and process is another key step, from establishing and enforcing quality standards across a distributed workforce to adjusting accounting and logistics systems to work with smaller suppliers. There are other operational considerations.

Retail 8

Retail Merchandising Market Penetration Brand 8

Harvard Business Review

DECEMBER 2, 2015

It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise. After surgery, these same tools will be used to direct the intensity and duration of rehabilitation needed to attain the functional goals set by the patient.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

JULY 20, 2018

At Samsung, the other aspects of the innovation process are relatively well managed at the operating level. ” The Hub and Spoke Network is a more decentralized model in which the center coordinates a network of innovation centers and outposts in multiple hot-spot locations around the world.

Innovation 10

Innovation Incubator Stage-Gate Idea Generation 10

Harvard Business Review

FEBRUARY 7, 2017

They are often in intensive care units with ill-defined goals of care. It goes beyond simply meeting measures of health and survival to deliver and redesign care in a way that better meets the goals and needs of our individual patients. They are our sickest and most injured.

Cost 8

Cost Health Care Transportation Technology 8

Harvard Business Review

NOVEMBER 5, 2012

This change first developed inside the special operations community whose leaders faced the reality of being out-paced by a new type of networked challenger in Al Qaeda, and therefore focused on building the density and diversity of their own friendly network. So the first step is to build more relationships and connections.

Agility 15

Agility Diversity Groupthink Efficiency 15

Harvard Business Review

APRIL 16, 2018

When Sloan became president of GM in 1923, he put in place planning and strategy, measurements, and most importantly, the principles of decentralization.” Each of these GM divisions focused on its own day-to-day operations with each division general manager responsible for the division’s profit and loss.

Transportation 8

Transportation Automotive Brand Engineering 8

Harvard Business Review

MARCH 24, 2014

The simple digitization of existing insurance processes (allowing quotes to go straight through processing, for example, and rapid product configuration) could yield strong improvement to operating profit margins. Their operating model and governance are suited to the organization’s digital maturity, size and capability levels.

Insurance 8

Insurance Company Maturity Decentralization 8

Harvard Business Review

JULY 30, 2014

They don’t know how key decisions are made, and they have great difficulty analyzing why people—or whole parts of the organization—aren’t meeting the business’s performance goals.“. This approach offers the benefits of centralization (efficiency, economy of scale) and decentralization (effectiveness, local responsiveness).

Charan 10

Charan Human Resources Decentralization Leadership Pipeline 10

Eric Jacobson

OCTOBER 15, 2018

My goal with this book is two-fold. First, it's to decentralize leadership expertise by demonstrating how we can all become leadership experts - starting right where we are. My second goal is to show the difference between knowing and influencing. Thank you to Nathan for sending me an advance copy of his book.

Books 50

Books Decentralization Learning-by-Doing Influence 50

CO2

FEBRUARY 8, 2017

These are: Model the way As the leader, you need to model the behavior, values, and operating processes for all the stakeholders. You also set goals and establish signposts that provide demonstrable progress along the way. You must empower others to work in pursuit of the organization’s mission, vision, and goals.

Hamel 78

Hamel Decentralization Charisma Skills 78

CO2

FEBRUARY 8, 2017

These are: Model the way As the leader, you need to model the behavior, values, and operating processes for all the stakeholders. You also set goals and establish signposts that provide demonstrable progress along the way. You must empower others to work in pursuit of the organization’s mission, vision, and goals.

Hamel 78

Hamel Decentralization Charisma Skills 78

CO2

FEBRUARY 8, 2017

As the leader, you need to model the behavior, values, and operating processes for all the stakeholders. You also set goals and establish signposts that provide demonstrable progress along the way. You must empower others to work in pursuit of the organization’s mission, vision, and goals. These are: Model the way.

Hamel 60

Hamel Decentralization Charisma Skills 60

Harvard Business Review

DECEMBER 8, 2016

But Rogier thought it was the key to boosting engagement and performance, and he had hinted that he might use Contect’s 2017 annual all-employee meeting—his chance to announce new goals and celebrate the previous year’s accomplishments—to roll out the change. But the decentralization debate was different.

Case Study 8

Case Study Decentralization CFO Construction 8

Strategy Driven

JANUARY 24, 2011

Plus, as a result of a lack of cross-organizational coordination and cooperation, Nokia wasn’t able to improve its proprietary operating system, Symbian, which would have allowed it to support a more sophisticated smartphone. Shared goals and clearly defined roles provide the foundation upon which cooperation and coordination can be built.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

JULY 24, 2013

For Commonwealth Bank of Australia, convergence involved bringing together operations and IT into a new unit, Enterprise Services (ES), headed by the CIO. ES helped CBA achieve its goal of both reducing costs and becoming number one in customer experience. This approach works well when there are one or two enterprise-wide goals.

CIO 8

CIO Organization Committee CTO 8

Harvard Business Review

MARCH 16, 2017

Insightfully, the United Nations is aiming to change this, with UN Sustainable Development Goal #16 , Peace, Justice, and Strong Institutions, aiming to “provide legal identity to all, including birth registration, by 2030.” They are more exposed to corruption and crime, including people trafficking and slavery. Related Video.

Document 10

Document Decentralization Banking Insurance 10

Harvard Business Review

SEPTEMBER 5, 2016

Operating decisions are almost entirely decentralized. Nearly all of these practices run counter to conventional banking wisdom, which holds that to be efficient a bank must consolidate operational activities and centralize decision making on matters like pricing and lending. The goal, of course, isn’t to put 21.4

Cost 8

Cost Bureaucracy GDP Management 8

Harvard Business Review

FEBRUARY 6, 2017

Our goal might be to sell more of our products online. The vendor can make the website, deliver it on time and on budget, and even make it beautiful to look at and easy to use, but it may not achieve our goal, which is to sell more of our products online. Launching early achieved two goals. The website is the output.

Project 8

Project Management Uncertainty Software 8

Harvard Business Review

JULY 23, 2013

Because digitization has passed power to the consumer, pressing companies to pull together their old decentralized profit and loss fiefdoms to produce experiences consumers find compelling. Design "integration mechanisms" and operate them with rigor. Basing a portion of compensation on common goals fosters collaboration.

P&L 8

P&L Decentralization COO Restructuring 8

Harvard Business Review

SEPTEMBER 20, 2013

Some adaptation for certain patient types, like the short-stay surgical patients, has been needed to continue to meet the model goals. Patients anxious to know when they would likely go home were the impetus to providing a discharge goal on admission and focusing on the course of care needed to meet that goal.

Health Care 8

Health Care Quality Decentralization Planning 8

Harvard Business Review

DECEMBER 22, 2016

The agency, which provides health care to approximately 9 million veterans at over 1,700 locations, had set a top-down goal to increase the percentage of veterans who were seen within 14 days of requesting an appointment. The crisis that emerged in the Phoenix VA was triggered by the pursuit of a 14-day wait time goal for all appointments.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

FEBRUARY 22, 2012

The seven full time employees form a nucleus, or core group to handle program management, operations, and communications. These experts are highly briefed on the purpose and goals of the SU organization. But they will need an extremely clear purpose, and shared, decentralized power throughout.

Participative 15

Participative Decentralization Globalization Cost Center 15

Harvard Business Review

MAY 29, 2012

When executives create teams to pursue breakthrough innovation they typically push the work down to the operating levels, just as they do so successfully with their core businesses. In most organizations this person is the CEO or the president of a large, decentralized division or business unit.

Innovation 14

Innovation Company Decentralization Execution 14

Coaching Tip

JANUARY 27, 2011

One can hardly imagine a decentralized decision- making process in his operations. Everyone in this model knows the goals of the organization and where they fit. With a single goal and clear path, one person's energy and vision can lift a whole enterprise into the top levels. Many-market organization.

Succession 113

Succession Welch Leadership Diversity 113