Deming Institute

JUNE 11, 2018

Muller’s The Tyranny of Metrics (2018) is a book that Dr. Deming would have surely appreciated. This well-researched book gives an ever timely overview of the history and drivers behind the misuse of metrics that dominate organizational life in America and around the world.

Metrics 31

Metrics Deming Scientific Management Proposal 31

Lead Change Blog

APRIL 5, 2018

Many, if not most, orders to do the wrong thing concern meeting numerical quotas or goals. Edwards Deming, warned us of this pitfall. He argued against tying job performance ratings and monetary rewards to numerical goals. Years ago, the guru of Quality Management, W.

Short-term 180

Short-term Long-term Incentives Metrics 180

Deming Institute

MARCH 6, 2017

Rather than focusing on sales goals or credit, they would measure system inputs — number of new leads, number of opportunities, etc., — trying to reach certain metrics, and then all share in the results. Of the HVAC contractor’s 170 employees, pay changed for about 20 people, but Guy pitched the idea first to his Cincinnati office.

Deming 31

Deming Long-term System Conference 31

Deming Institute

JULY 23, 2017

His big problem is not to be confused with the big problems associated with things gone wrong, as when an automobile manufacturer tracks Things Gone Wrong (TGW), or when a hospital staff records and tracks medical error, with the goal of zero errors. Continuous improvement or continuous problem solving? Mind the Choice!

Deming 31

Deming Metrics Seminar Comparison 31

Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Harvard Business Review

APRIL 20, 2012

Let's dispense, once and for all, with the managerial absurdity known as "stretch goals." While it's true that renowned psychologists Edwin Locke and Gary Latham described goal setting as "the most effective managerial tool available," it's also true that no less a thinker than W.E. Stretch goals can be terribly demotivating.

Goal 15

Goal Metrics Deming Banking 15

QAspire

AUGUST 3, 2010

Edwards Deming is widely famous for “Deming’s 14 points” and “Seven Deadly Diseases”. One of these deadly disease according to Deming is “ Running a company on visible figures alone ”. Whether manufacturing or knowledge industry, primary goal of business is to generate value. Well said, Tanmay!

Deming 158

Deming Quality Blog Directory 158