Harvard Business Review

MARCH 21, 2018

Her successor, Ed Breen, was quoted as saying , “as we confront a challenging environment, [Kullman] and the management team already have taken actions to accelerate cost reductions. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked.

Operations 16

Operations Chemicals CEO Metrics 16

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming cautioned against clinging to examples , and for good reason. Edwards Deming cautioned against clinging to examples , and for good reason.

Deming 28

Deming Health Care System Cost 28

Curious Cat

MARCH 10, 2015

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Step 3: Teach Quality Leadership.

Case Study 40

Case Study System Decentralization Management 40

The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. This is likely to require decentralizing the structure of our organizations, with smaller teams given greater autonomy to act, experiment and learn.

Competitive Advantage 50

Competitive Advantage Kaizen Technology Learning-by-Doing 50

Harvard Business Review

JUNE 24, 2016

Edwards Deming : the former an industrialist who equated machines and human beings (both to be managed for maximum output), the latter a humanist who saw the individual as internally motivated to do good, meaningful work. The contrast was driven home by a full-blown reenactment of Deming’s famous red bead experiment.

Deming 11

Deming Management Senge Taylorism 11

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Managing for Value – Governance, change management, organizational culture, communication, leadership.

Management 40

Management CRM Objective Human Resources 40

Strategy Driven

AUGUST 17, 2011

The concept of inclusion in business started when Quality gurus like Deming asked Americans to drop the ‘product-out’ mentality and instead practice a ‘customer-in’ mindset. Why could he not use the assembly line method used by the burger company to maximize the number of operations every surgeon performs?

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. has a unique and powerful mix of leadership skills in both the military and business worlds.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

MARCH 23, 2011

In 2009, Grainger's senior management team decided to reflect on their history with improvement initiatives before deploying a Lean-based continuous improvement system. Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14