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Customer Satisfaction and The Deming Way at Gallery Furniture

Deming Institute

This short interview with Jim McIngvale (Mattress Mack), owner of Gallery Furniture, explores Deming’s continued influence on the management practices of Gallery Furniture. Dr. Deming taught us those type of things. People want to do a good job we just have to give them the tools to do a good job.

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Deming on Management: Joy in Work

Deming Institute

This is the seventh post in our Deming on Management series. Edwards Deming’s ideas. View our previous Deming on Management posts , including: Leadership , Appreciation for a System and the PDSA Cycle. Edwards Deming’s ideas on management. Podcast with Kelly Allan on Dr. Deming and Peter Scholtes.

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Deming on Management: PDSA Cycle

Deming Institute

This is the first of a series of posts that will provide resources for those interested in particular topics (other topics will include: psychology, understanding variation, leadership and the red bead experiment). Clearing Up Myths About the Deming Cycle by Ron Moen and Cliff Norman. PDSA Cycle. Do the experiment.

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What is Deming Online?

Deming Institute

Since we shared the “Why Deming, Why Now” video with you last month, many of you have been asking questions about Deming Online. We are so excited to tell you more about this new online learning center that The Deming Institute is creating. WHAT IS THE AIM OF DEMING ONLINE? Deming is needed now more than ever.

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What is Deming Online?

Deming Institute

Since we shared the “Why Deming, Why Now” video with you last month, many of you have been asking questions about Deming Online. We are so excited to tell you more about this new online learning center that The Deming Institute is creating. WHAT IS THE AIM OF DEMING ONLINE? Deming is needed now more than ever.

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The Most Popular Posts on The W. Edwards Deming Institute® Blog in 2018

Deming Institute

The 20 most popular post on our blog this year (by page views reported by our analytic tool): Myth: If You Can’t Measure It, You Can’t Manage It (2015). The Deming Chain Reaction (2012). Dr. Deming Called for the Elimination of The Annual Performance Appraisal (2012). Lessons From the Red Bead Experiment with Dr. Deming (2014).

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Deming on Management: PDSA Cycle

Deming Institute

This is the first of a series of posts that will provide resources for those interested in particular topics (other topics will include: psychology, understanding variation, leadership and the red bead experiment). Clearing Up Myths About the Deming Cycle by Ron Moen and Cliff Norman. PDSA Cycle. Do the experiment.

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