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Ambiverts win - Daniel Pink at World Innovation Forum.

CEO Blog

So they coined the word "Disintermediation"". 13 years later - social media, smart phones, cloud computing, tablets etc. Social media also amplifies this since buyers have power to have a voice if a seller if the seller makes any perceived mistake. Management consultants get paid by the syllable. But 2013 we still have 1 in 9.

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Disruptive Business Models | N2Growth Blog

N2Growth Blog

So, in today’s post I’ll examine the power of disruption as a key business driver… Disruptive business models focus on creating, disintermediating, refining, reengineering or optimizing a product/service, role/function/practice, category, market, sector, or industry. Has your business embraced social media?

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Making Sense of Owned Media

Harvard Business Review

Marketers often distinguish between paid, earned, and owned media. Paid and earned get most of the attention, but the new battleground is going to be owned media. If you want to get ahead, and stay ahead, you need to rethink your owned media strategy. Social media is usually treated as owned and earned.

Media 8
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The Real Secret to Thriving Amid Disruptive Innovation

Harvard Business Review

I'm sitting at DLD , a new-media conference hosted by an old media company (German magazine publisher Burda) in Munich. and Hubert Burda of Burda are onstage talking about their experiences in a transformed media landscape. It's media disintermediation at work! Arthur Sulzberger Jr. of the New York Times Co.

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Innovating the Library Way

Harvard Business Review

But other media can make the same promise. Disintermediation is inevitable.". The library looked like dumpy, public architecture but it was in fact a house of many mansions, a place of possibility, a portal. Space travel, time travel, identity travel, you name it, the library could do take you there. So libraries are struggling.

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A Better Way to Handle Publicly Tweeted Complaints

Harvard Business Review

Social media sites are fabulous for facilitating customer dialogue. Information asymmetries baked into social media platforms and customer care protocols, however, encourage counterproductive behaviors. Social media circumstances invite organizations to prioritize indiscreet tweets over less transparent call center interactions.

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Morning Advantage: The Revolution Will Be Organized

Harvard Business Review

From Occupy to Syria to Egypt, media attention and even, in Egypt's case, regime change, has not resulted in activists' desired goals. What Happened to Disintermediation? But does that mean that a charismatic leader — a Mahatma Gandhi or a Martin Luther King, Jr. — is what such movements require? INSEAD Blog).