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Dr. Deming’s work lauded by world famous philosopher, Alasdair MacIntyre

Deming Institute

Whereas modern economic theory sees people as isolated individuals only seeking pure economic gain, Deming saw employees as having diverse goals and desiring to make a contribution at work. At the same time, he valued employees as human beings and believed strongly in seeking their input and developing their abilities.

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A Beekeeper's Perspective on Risk

Harvard Business Review

Professionally, I help large businesses manage risk by focusing on how their recruiting, compensation, training, and other systems encourage people to behave. Bees are masters at risk management. Take, for example, their approach toward the "too-big-to-fail" risk our financial sector famously took on.

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Help Employees Create Knowledge — Not Just Share It

Harvard Business Review

This view of learning was the key driver of “knowledge management systems” that came into vogue in the 1990’s. ” To foster the latter, managers should understand five essential distinctions: Explicit versus tacit knowledge.

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IBM Focuses HR on Change

Harvard Business Review

We know, for example, that developing leaders is essential. But in a world in which bringing managers in every year for a week of offsite training is so 1960s, how do you make the leadership development process relevant to the global economy? Another example: In the U.S., In China, or Brazil, diversity is defined differently.

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The Olympics as a Story of Risk Management

Harvard Business Review

A terrorist incident, a breakdown of the London rail system, power blackouts, volcanic ash clouds , flooding, an outbreak of infectious disease—the London organizing committee (LOCOG) and the International Olympic Committee (IOC) spent years thinking about every scenario they could imagine.

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For Sales Forces, Big Data May Be Overhyped

Harvard Business Review

The history of Customer Relationship Management (CRM) systems holds valuable lessons. The first wave of CRM systems got a boost with success stories in an HBR Article (" Automation to Boost Sales and Marketing ") in 1989 by Moriarty and Swartz. In the second wave, led by Siebel Systems, tens of billions of dollars were spent.

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A Global Online Network Lets Health Professionals Share Expertise

Harvard Business Review

In business, PVCs are used for knowledge management and exchange across multiple organizations, industries, and geographies. In health care, we thought, they could be a rapid, practical means for diverse professionals to share insights and tactics. For example, Dr. Bazile began reading GHDonline daily in 2010.