HR Digest

JANUARY 19, 2023

Emily Forrester: Workiva’s values-based culture is really what drives our success as an award-winning place to work. You have experience of more than 15 years as a human resource manager and you have worked for several industries including technology, financial and professional services.

Motivation 59

Motivation Forrester Succession Human Resources 59

Harvard Business Review

MAY 3, 2017

Lucia Luce Quinn is Chief People Officer at Forrester Research. Interestingly, Reses would argue that as an investor she was the ultimate HR lead, as she helped CEOs invest in the right resources and people to build a business. Their application of diverse business skills to the role.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

JUNE 27, 2013

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ?

Innovation 8

Innovation Forrester Business Model Long-term 8

Harvard Business Review

APRIL 18, 2011

The role exists in B2B and B2C firms as diverse as Allstate, Dunkin' Brands, USAA, Philips Electronics, FedEx, the Cleveland Clinic, and SAP. They have power and influence resources. Paul Hagen is a Principal Analyst at Forrester Research where he serves customer experience professionals.

B2C 15

B2C B2B Forrester Budgeting 15