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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

On the other hand, management never questions the actual use of this information by employees in brand, product, R&D, marketing, business development, sales, purchasing or any other market-facing function. Instead, management implicitly assumes the information is being used, and used optimally.

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Breaking the Command-and-Control Reflex

Harvard Business Review

But Brennan opened the door on some current management difficulties at the $3 billion information management company he runs. Brennan starts by saying that business is going through a transformation and top-down leadership no longer works well for companies. I even edited an essay asking, " Are Managers Obsolete? ".

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What Happens to Mental Health at Work When Our Devices Know How We Feel?

Harvard Business Review

Sooner, not later, your smartphone will not only be capable of serving as your shrink — it may also serve as your leadership coach, acting both as Sigmund Freud and Peter Drucker. Data-informed managers may be able to use real-time interventions to defuse stressful situations before they get out of hand.

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