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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

In my work in competitive intelligence I have met many managers and executives who made major decisions involving billions of dollars of commitments with only scant attention to the likely reaction of competitors, the effect of potential disruptors, new approaches offered by startups and the impact of long-term industry trends.

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Free Your Staff to Think

Harvard Business Review

With sophisticated document management systems, global connectivity, and on-line networks professionals can find research reports, best practices, articles and experts from anywhere in the world. Self-service information management makes sense — to a point. No one knows better than the users themselves what they need.

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Breaking the Command-and-Control Reflex

Harvard Business Review

But Brennan opened the door on some current management difficulties at the $3 billion information management company he runs. But he believes that too many of his managers still operate in a " command-and-control reflex." It was the fulfillment of what Peter Drucker called the Age of the Knowledge Worker.

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What Happens to Mental Health at Work When Our Devices Know How We Feel?

Harvard Business Review

The cognitive and emotional demands on managers have rarely been more complicated or intense. Protecting their mental health has become a self-preservation priority for managers. Growing numbers of managers worldwide know they need help. Denys Argyriou/unsplash. Distracted? Overwhelmed? Arianna Huffington counsels more sleep.

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