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People Who Think They’re Great Coaches Often Aren’t

Harvard Business Review

This phenomenon was described by two Cornell psychologists, David Dunning and Justin Kruger, who observed that for any given skill, incompetent people fail to recognize their own deficiencies and don’t recognize the skill in others. If you get defensive and resist the feedback, you will not be perceived as an effective listener.

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How to Manage Biased People

Harvard Business Review

If employees believe that the company’s current direction will ultimately lead to meeting their goals (when it doesn’t) and that a new direction will miss their goals (when it won’t), they will become resistant and inactive and other biases will flow.

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The Online Ad Scams Every Marketer Should Watch Out For

Harvard Business Review

In 2008 indictments in San Francisco, Shawn Hogan and Brian Dunning were charged with wire fraud for using these methods to claim more than $20 million from eBay. Disclosure: I advise eBay on certain aspects of affiliate marketing fraud, and litigation records indicate that I uncovered Hogan and Dunning’s activities.).

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0507 | Denise Brosseau: Full Transcript

LDRLB

So “O” is all about overcoming resistance. I think similarly with Zoe Dunning, that the person mentioned in the military, she was the only one that was allowed to speak as the only openly gay person in the military, so she had a community she was standing for.