Sat.Oct 10, 2015

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Solution Saturday: Praise for Over-commitment

Leadership Freak

I told George, “A life that matters is lived in service to others. The more you serve – the more you matter.

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Tell Your Customers "Thank You" At Least These Nine Times

Eric Jacobson

In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you.every time.

Power 80
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7 Ways to Support Your Pastor on Sunday

Ron Edmondson

My ministry allows me to interact with dozens of pastors each week. It appears there are some common experiences on Sunday morning for many of us. The bottom line: Sunday mornings are a stressful time for pastors. I also know most people who love their church — and love their pastor — want to help any way they can to make the Sunday morning experience the best it can be.