If we truly want to deal with a difficult or unmanageable person, we have to get at the thinking behind the behavior. Why do they do that? Why are they that way? Instead of going deeper, it’s easier to just label them and avoid the issue. He’s rude. She’s unreliable. He’s an egomaniac. She’s self-absorbed. Good advice. Too much often goes unsaid. MORE >>

If you're a boss, you know that every day is a challenge to do better. Don't wait for a big reason to say "Thank you." Say thanks for the little things. Boss's Tip of the Day MORE >>

This is a guest post from Roberta Chinsky Matuson, the presenter for September 15th’s Suddenly in Charge: Rules of the Road for Managing Up in the Top-Down World of Business audio conference. If you think it’s tough being a manager these days, try being an employee. But that doesn’t necessarily mean they do so with a smile on their face. MORE >>

The Alpha State is "relaxed alertness." It's when creative thoughts and musings can bubble up in your mind. Here are thought starters for your reveries and a book recommendation for your reading this weekend, with special emphasis on 9/11. History MORE >>

Ernest Hemingway was a brilliantly talented and very interesting man.  While I am in no way an expert on him or his life, when in Key West a week ago, I toured his home there.  In fact, here is a picture of Lori and I standing in front of the house. Whether before reading on, [.]. MORE >>