Sat.Nov 01, 2014

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To Connect, Affirm Your Colleagues

Michael Lee Stallard

'#57 Affirm Your Colleagues – When you become aware of something a colleague did well, encourage him/her by saying so in person or sending a note or email. A handwritten note can be especially meaningful given the rarity of receiving such notes in the age of instant communication. Remember that some people like being recognized publicly while others prefer private praise.

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First Look: Leadership Books for November 2014

Leading Blog

'Here''s a look at some of the best leadership books to be released in November. Fail Better : Design Smart Mistakes and Succeed Sooner by Anjali Sastry and Kara Penn. Napoleon : A Life by Andrew Roberts. The Ten Golden Rules of Leadership : Classical Wisdom for Modern Leaders by M. A. Soupios and Panos Mourdoukoutas. Seven Disciplines of A Leader by Jeff Wolf.

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How to Correct Someone and Win Their Respect

Joseph Lalonde

'C orrecting someone is one of the most difficult and uncomfortable actions you can take. There is always anxiety that the person you’re correcting will feel beat up or over react. There is a way to correct someone, see improved behavior, and even win their respect. There are several reasons why people are uncomfortable with or even avoid correction.

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7 Ways to Succeed at Telling People What to Do

Leadership Freak

'Being told what to do eliminates ambiguity, uncertainty, and confusion. When I travel, I’m often told where to go, who to meet, what time to be there.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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099: Business Intuition: 7 Ways Leaders Apply the Science of Intuition | with Simone Wright

Engaging Leader

'Intuition is the new buzz-word in business, and everyone from Branson to Buffet is touting its ability to guide and direct them to greater success and higher profits. However, the understanding of what intuition really is and how it can serve us in business and in life is deeply flawed. But according to a new […] Intuition is the new buzz-word in business, and everyone from Branson to Buffet is touting its ability to guide and direct them to greater success and higher profits.

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SERVANT Leaders are Resolute – Acronym Model

Modern Servant Leader

'Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The next principle in the SERVANT Leadership acronym is Resolute.

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Nine Times To Thank A Customer

Eric Jacobson

'In your leadership role, it''s vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you.every time.

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Here’s the November, 2014 New York Times Business Books Best Sellers List – Walter Isaacson’s The Innovators sits at the Top Spot

First Friday Book Synopsis

'Here’s the November, 2014 New York Times Business Books Best Sellers List. Walter Isaacson’s The Innovators sits at the Top Spot. The challenge of innovation seems to dominate the top of this month’s list. The Innovators, How We Got to Now, How Google Works, and to a great extent Zero to One are all about […].