Workplaces are communities, built around the relationships we have with our peers. When these relationships are strong, they can be a source of energy, learning, and support. But when they fracture, even just temporarily, they become sources of frustration that harm both people and organizations. Left unchecked, even a small conflict can spiral out of control, leading to anger and resentment. That’s why managers and employees need to be able to manage and rebound from these conflicts.
How to Mend a Work Relationship
Three ways to rebound after a conflict.
February 14, 2020
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Summary.
When work relationships fracture, even just temporarily, they become major sources of frustration. Left unchecked, even a small conflict can spiral out of control, leading to anger and resentment. That’s why managers and employees need to be able to manage and rebound from these conflicts. Researchers reviewed about 300 studies, published in management and psychology in the last 15 years, focusing on workplace relationships, relationship transgressions, and relationship repair. Based on their review, they identified three practices that can help you to make your work relationships more resilient in the face of the conflict and everyday tensions.