Wed.Mar 12, 2014

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Leave Your Burdens at the Door?

Let's Grow Leaders

'One of the most frequently uttered phrases in call centers is to instruct reps to “leave their home burdens at home, they won’t help you serve our customers.” I get it, but I refuse to say it. The truth is, I don’t believe life works that way. Asking employees to “forget” that they’re a human […] The post Leave Your Burdens at the Door?

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Can you rebuild broken trust?

Lead Change Blog

'“people ask me why it’s so hard to trust people, and i ask them why is it so hard to keep a promise?” ~ QTangel, boardofwisdom.com My buddy, George, told me the other day about the new manager where he works, a nation-wide retail store chain. There are dozens of employees at his location. The [.] Author information Mary C Schaefer President at Artemis Path, Inc.

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Why Young Leaders Drive Old Leaders Crazy

Leadership Freak

'Young leaders are full of p**s and vinegar because they haven’t failed enough. Old leaders look down their noses and think, “You’ll smarten up after you get knocked down a few times.

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The Hard Truth About Trust

Lead Change Blog

'To effectively cultivate trust we must recognize that trust is more than just a feeling. It is an assessment we make, either consciously or unconsciously, regarding the extent to which we can count on someone to honor their promises, as well as the sincerity of their commitment to act in service of the commitments we [.] Author information Susan Mazza Susan has worked with organizations and individuals around the world for over 25 years in developing relationships that work and producing except

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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You Can’t Care For Others If You Won’t Care For Yourself

Joseph Lalonde

'O ne of the prime goals of a leader should be to care for others. Whether it’s through the desire to influence someone to perform better or to see someone accomplish their lifelong goals, we have to care to help people succeed. Yet we so often forget to care for one person in particular. This person is very valuable and requires attention to perform at peak levels.

Goal 218
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In Conversation About Ethics

Leading in Context

'By Linda Fisher Thornton This week Realizing Leadership: Everyday Leaders Changing Our World published a cover story interview with Laurie Wilhelm. We talked about what ethical leadership really means, how ethics and trust are related, and how leaders can learn to be more ethical from wherever they are.

Ethics 195

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Email Marketing: Is It Still Effective for Startups?

Women on Business

'We''ve Moved! Update your Reader Now. This feed has moved to: [link] If you haven''t already done so, update your reader now with this changed subscription address to get your latest updates from us. [link].

Marketing 185
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The Top 6 Questions Leaders Have About Communication

leaderCommunicator

'I talk to a lot of leaders who say they want to communicate effectively, but they’re not sure how to. They have questions about how to overcome communication challenges, how to share tough news with employees, and how to measure the effectiveness of their communication. I thought I’d answer the top six questions I get from leaders about communication. 1.

eBook 161
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Toxic Charity, and the Challenge of Serving the Poor – My Takeaways from the book

First Friday Book Synopsis

'Toxic: Extremely harsh, malicious, harmful… ——————— There is nothing better than the desire to help others, especially when the motives are pure and noble and selfless. But, pure and noble motives do not guarantee the needed and best outcome. That is the premise behind the full-fledged warning in the book Toxic Charity: How the Church Hurts […].

Books 95
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The Advisor’s Corner – How Should I Address Sensitive Subjects With My Staff?

Strategy Driven

'Question : How can I navigate ‘touchy’ subjects with my staff? StrategyDriven Response : (by Roxi Hewertson, StrategyDriven Principal Contributor). If you read no further, remember this – it is a fact that “the truth will set you free!” What is also a fact is, HOW you share your truth matters as much or more than WHAT you share. Some of the hardest things leaders have to do are deal with delicate employee relation’s issues and/or tough business realities that impact their people.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Motivating difficult trainees during training

Rapid BI

'It is said there is no such thing as a “difficult trainee”, just the unknown and our reactions to that. Not everyone is like a spring lamb or an inquisitive 3 year old! We have all been there, seen it and done it before, indeed many have the T-Shirt. Often, when things are new and […].

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Be Kind to Your Employees, but Don’t Always Be Nice

Harvard Business Review

'At 39, I was the CEO of a company with a few hundred employees. Depending on the day and the employee you asked, I’d rate anywhere from a zero to a seven on the unkindness scale (10 being a tyrant). I’d guess that I normally hovered around 4.5. I doubt anyone would have rated me a 10—that takes a particular kind of malevolence. I wasn’t taken to raging, other than on one occasion when the lives of the participants in our Montana AIDS Vaccine Ride (a 1,500-person, seven-day bike ride across the

CEO 9
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RapidBI Daily Business Cartoon #33

Rapid BI

'> ”There is no I in TEAM, so the first thing we need to do is teach our spell-checker to learn a new word: TEIM.” There is no I in team. here it is! This of course is just one version of what could have been going on. I would love to here what you […].

Course 42
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Can You See the Opportunity Right in Front of You?

Harvard Business Review

'Do you find your household thermostat to be endlessly fascinating? How about that smoke alarm installed in your basement — spend much time gazing at it with wonder? Tony Fadell did. The founder of Nest has had a lifelong penchant for looking at mundane everyday household devices and wondering Why hasn’t somebody improved this thing? That tendency led him to reinvent the aforementioned gadgets — and recently resulted in a $3 billion payday, when Nest was acquired earlier this year by Google.

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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The Leader’s Harvest

General Leadership

'“Don’t judge each day by the harvest you reap but by the seeds you plant.”. Robert Louis Stevenson. Seeds are very curious entities—small, innocuous. mostly overlooked. Incredibly, they are filled with an amazing power for growth — A growth for greatness. The same can be said for your capability to seeding leadership potential! A farming friend once told me that a single shaft of wheat — left undamaged and allowed to grow unchecked — could spontaneously multiply into a c

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Surviving a Start-Up’s Transition from Projects to Processes

Harvard Business Review

'“Why change my leadership style? It got us to this point, where we’ve established a real beachhead in our market.”. These are the famous last words of many an entrepreneur. Failing to realize that critical transition points in the growth of an enterprise require leaders to shift emphasis, they blindly stick with what has been working up to that point.

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How to Master Your Master Mind

Steve Farber

'The term “Master Mind” has been part of our modern day lexicon since Napoleon Hill wrote about its power in Think And Grow Rich , which was originally published in 1937. And for good reason. There are few things more powerful than being a part of a group of people mutually committed to each others’ success. My friend, Cha d Coe , a lifelong student of Hill’s work, runs a series of executive Master Mind groups in Chicago.

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Assess Your CEO’s Strategic Fit Over Time

Harvard Business Review

'Roger Federer can arguably be considered the greatest tennis player of all time, having won 16 Grand Slam titles—and yet he lost every French Open Championship he played against Rafael Nadal. Few would suggest that Nadal was a better overall tennis player. But on the clay courts of Paris’ Roland Garros stadium, he was the best player. And even though no one would deny Roger Federer’s overall tennis prowess, no one expects that he would win in every conceivable situation.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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7 Suggestions for Talking to Children about Sex

Ron Edmondson

'I’ll never forget the first “sex talk” I had with our oldest son. The “talk” occurred at my office at the company we owned at the time. It was after hours when no one was in the office but him and me. It was a very scary moment — for me and him — but I’m glad I did it then. He had already started to make comments and ask questions that indicated he needed an “education” He was about 10 years old at the time.

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The Breakfast of Champions: No Longer a Champion Itself?

Harvard Business Review

'It’s still a thrill and an honor for Olympics athletes to appear on the Wheaties box, but their images apparently aren’t doing much to sell the cereal: The 91-year-old brand is lagging behind competitors, with a falling market share that’s now barely 1% , according to the Wall Street Journal. Compare that with another General Mills brand, Cheerios, which has a 12% share.

Brand 8
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How Location Analytics Will Transform Retail

Harvard Business Review

'Any company building an online presence wouldn’t think twice about the need for sophisticated web analytics. In fact, 98% of IR500 retailers use some form of web analytics. It’s become an essential tool for understanding online customer behaviors and driving site improvement efforts. Despite its success online, relatively few companies with physical venues employ advanced analytics solutions that track customer behaviors in their physical spaces.

Retail 8
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Research: CEOs Matter More Today Than Ever, at Least in America

Harvard Business Review

'How much credit does the CEO deserve when a company is performing well? Is success really attributable to a single executive, or are economic and industry trends ultimately responsible? What about the rest of the organization? These questions are part of a rich research tradition that seeks to explain which factors account for a company’s performance.

CEO 8
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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.