Let's Grow Leaders
APRIL 29, 2013
'Chicken Nuggets or Egg McMuffins? Customers or employees? Which comes first? Does it matter? I was intrigued by an Wall Street Journal article revealing McDonald’s efforts to fix customer service. Much conversation about customers. Little about employees. I felt compelled to respond, in an article I published Friday on Lead Change Group, Dear McDonald’s It’s [.
Lead Change Blog
APRIL 29, 2013
'Posted in Leadership Development To encourage is to be a leader who makes a difference by manifesting a positive belief in others. “Humans need encouragement as much as plants need water. We constantly encourage or discourage those around us and thereby contribute materially to their greater or lesser ability to function.” Rudolf Dreikurs The value of encouragement is often [.].
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Leading Blog
APRIL 29, 2013
'Research shows that givers sink to the bottom of the success ladder. Givers may make others better off, but they do so at their own expense. But here''s the thing, givers also land at the top of the ladder with takers and matchers in the middle. Adam Grant explores in Give and Take , what separates givers at the bottom and top. And the difference is not competence, but the kinds of strategies givers use and the choices they make.
Lead Change Blog
APRIL 29, 2013
'Posted in Leadership Coaching Leadership Development [link] People always have a choice even when they do not see that they do. A critical role of every leader is to bring people to choice. You can be a victim of your circumstances or you can choose who you are going to be in the face of them. There are even times when you [.].
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N2Growth Blog
APRIL 29, 2013
'By Mike Myatt , Chief Strategy Officer, N2growth. Life is just plain easier when you can see what’s ahead of you. Some leaders clearly have poor vision – their most polished skill seems to be running into brick walls. Other leaders simply possess adequate vision – they avoid the obvious speed bumps, but fail to stand out from the crowd. Then there are those leaders who possess legendary vision – the rare few who can see around corners.
Persuasive Powerhouse
APRIL 29, 2013
' . Many of you work in organizations that may have a set of official leadership competencies that you aspire to. Interestingly, these competencies, although perfectly fine, may be missing something. There are some secret reasons for success – or failure – that nobody tells you about. You might not recognize their absence in yourself until it’s too late.
Leadership and Management brings together the best content for leadership and management professionals from the widest variety of industry thought leaders.
Chart Your Course
APRIL 29, 2013
'This past February Yahoo!’s fledgling CEO Marissa Mayer made her first misstep. In a company-wide email, she announced Yahoo! was changing its telecommute policy. Effective June 2013, all employees were required to work in the office. The email shortly went viral as the modern workforce gasped at her audacity. A former Google executive- wasn’t Mayer supposed to bring new energy to Yahoo!
Nathan Magnuson
APRIL 29, 2013
'By now there’s a good chance you’ve seen Dove’s latest ad campaign Real Beauty Sketches. Many of my female friends posted the link to the video below on Facebook, so I finally checked it out. I even shared it myself. Not wanting to get into a discussion on body image, I applauded the merits of [.].
Leadership Freak
APRIL 29, 2013
'Carry-on bags are stowed “below” in small planes where overhead storage is small. After landing, passengers line the jet bridge waiting for their luggage. Most contact friends or chat. People in the back can’t see. Bags pile up. Nobody does anything. I decided to take matters in hand by holding bags up and calling out [.].
Next Level Blog
APRIL 29, 2013
'The best coaching question I was ever asked was about 15 years ago when a woman who was coaching me while I was a corporate VP asked, "What would it take for you to stop judging yourself?" That question hit me like a ton of bricks because it cut to the quick of my perfectionism and feeling like I never measured up to my own expectations. I''d like to be able to report that I was immediately transformed by the question and it was all sunshine and roses from there.
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Kevin Eikenberry
APRIL 29, 2013
'One of the most treasured and used books on my shelf is my thesaurus. It sits next to a Dictionary, and I’ve used both often since college. Even though I now use thesaurus.com (including today), I often find myself looking for a synonym to help me communicate (or even understand) an idea better. I got [.].
Jason Womack
APRIL 29, 2013
'In the first three minutes of this video, I tell you why I left the public education system. In the rest of the video, I share ways you can make your best.even better.
LDRLB
APRIL 29, 2013
'[Editor''s Note: This is a guest post from Brian O''Neill. Brian is a freelance writer out of Chicago who blogs for Engaged Leadership. He enjoys history and correcting people.]. History provides us with many examples of leadership. Whether you talk about Churchill, Steve Jobs or Abraham Lincoln, one thing they have in common is the ability and wisdom to adapt to the circumstances while still keeping their eye on the goal.
Mike Cardus
APRIL 29, 2013
'The most frightening thing about having a manager that is “Too small” and creates under-performance and dis-engagement is the gradual reduction in level of competence of the subordinate team, which creates broad departmental under-performance and increased dis-engagement. The department begins to sink in scale, matching the competence of its manager….
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QAspire
APRIL 29, 2013
'A retired weatherman was once questioned by a friend, “What kind of weather is it going to be tomorrow?”. “The kind of weather I am going to love,” was the instant response with a gentle smile on his wrinkled face. “How do you know that it will be the weather you will love?” the friend was curious. The weatherman went on to explain, “35 years in weather department has taught me just one thing: there is no bad weather, only different kinds of good weather.
Coaching Tip
APRIL 29, 2013
'In The Leadership Challenge , James Kouzes and Barry Posner point out how important honesty is in a leader and how it ranks first among employee expectations, surpassing even competence: "In every survey we conducted, honesty was selected more often than any other leadership characteristic.". Of 462 executives who were asked, "What characteristics are needed to be an effective leader today?
First Friday Book Synopsis
APRIL 29, 2013
'My synopsis of the best selling book Lean In: Women, Work, and the Will to Lead by Sheryl Sandberg is now available for purchase on our companion web site, 15minutebusinessbooks.com. We have hundreds of synopses available for purchase, including recent titles such as: To Sell is Human by Daniel Pink, Steve Jobs by Walter Isaacson, [.].
Management Excellence
APRIL 29, 2013
'If you happen to work for someone who clearly consumes verbal diuretics and suffers an excessive outflow of spoken waste, consider “sharing” the guidance below.
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Your Voice of Encouragement
APRIL 29, 2013
'My daughter Alison is now a successful broker in a financial services company. But when she was first hired several years ago, she started out as a sales assistant working for four brokers. Alison had only been there a few months when she came up with a questionnaire for the brokers to use when meeting with their clients. Its purpose was to uncover needs that the clients might have – to make sure the broker discussed other services the firm could provide.
First Friday Book Synopsis
APRIL 29, 2013
'Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * Getting tone right takes work — but it’s critical to the success of your business documents. If you sound likable and professional, people will want [.].
Deep Imprints
APRIL 29, 2013
'Are you buried in stuff? Life is messy, and when we are under stress, we seem to stop culling our stuff, and start storing it. Six month (or six years) later, we are buried by so many things we lose energy. We stop paying attention to our surroundings, and just focus on surviving. So, three.
First Friday Book Synopsis
APRIL 29, 2013
'Crisis Communications: The Definitive Guide to Managing the Message Steven Fink McGraw-Hill (2013) Why you should never “pick a fight with anyone who buys bandwidth by the geobyte” I read and reviewed Steven Fink’s previous book, Crisis Management: Planning for the Inevitable, and recall two chapters (13 and 14) in which he explained “controlling the [.].
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Managing Communities
APRIL 29, 2013
'Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you.
Ron Edmondson
APRIL 29, 2013
'I recently wrote 7 Ways to Support your pastor on Sunday , and it was very popular. One frequent suggestion was a post about every day of the week. It makes sense. I know I am frequently asked how people can support me. What a tremendous boost of encouragement that question is for any pastor. From the frequency of the request, and the popularity of the other post, it’s obviously a question of many in the church.
Strategy Driven
APRIL 29, 2013
'I am NOT a LinkedIn expert, but I do have more than 15,000 LinkedIn connections. Do you? I may have more visibility and notoriety than you do, but we are equal in exposure and linking possibilities. And 98.5% of my LinkedIn connections are the result of people wanting to connect with me. I do not accept everyone. I click on everyone’s profile before connection.
Eric Jacobson
APRIL 29, 2013
'Can''t quite master the ideal tone for the emails you send employees and customers? Or, do you have employees whole struggle with the tone of their emails? You might want to check out ToneCheck. ToneCheck , a software program that works with Microsoft Outlook 2003, 2007 and 2010, helps to ensure your tone is clearly communicated and understood. It acts somewhat similar to an email spell checker, and you can select the suggested alternatives or ignore the advice.
Advertiser: ZoomInfo
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Rapid BI
APRIL 29, 2013
'Starting up a new business? Then make every penny count. A recession is the perfect time to set up and grow your business in a niche market, as the only way is up. Of course you still need to take into consideration that times are tough, everyone is feeling the pinch. So how is your [.].
Rajesh Setty
APRIL 29, 2013
'Mini Saga #128 – Readiness. It was Dave’s first camping trip with his three friends. Tired after hiking all day, they wanted to sleep early in their tent. Seeing three pairs of earplugs in Dave’s hand, Sam asked him, “Why do you want three pairs of ear plugs?” Dave smiled, “They are not for me.” Readiness involves caring for yourself AND caring for others involved.
My Own Coach
APRIL 29, 2013
'As a coach for over ten years, I have been helping leaders in many organisations to reflect on how they behave, to help identify small changes that will have a big impact on their success. It is still something that does not come easily to many people, as we get caught up in the pace of work and rarely stop to consider if our behaviour was useful to our aims.
Harvard Business Review
APRIL 29, 2013
'It is a profound irony that the more you know about a particular industry, and the more experience you gain in it, the more difficult it can be to move it forward with truly meaningful innovation. But it''s true, thanks to something known as "the curse of knowledge" — one of the most vexing cognitive biases identified by psychologists and behavioral economists.
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