Terry Starbucker

MARCH 6, 2016

On paper, and in your head, you have the best team in the world – and yet, things are not clicking. You feel like you have the “ right people on the bus “, but right now, it’s just a bus going to nowhere. What to do? First off, you are not alone – this is a classic dilemma that has spawned a ton of books, studies, white papers, seminars, webinars and head scratching that have attempted to discern the core issues and solutions.

Team 240

Team White Paper Open-book Project 240

Michael Lee Stallard

MARCH 6, 2016

What makes an organization sufficiently resilient to survive over a sustained period of time? In 1983 Royal Dutch/Shell Group studied 27 companies that had survived more than 100 years, were still important in their industries, and continued to have strong corporate identities. One key finding was that leaders of these organizations believed it was important to leave their organizations in as good as or better shape than when they became leaders.

Short-term 174

Short-term Long-term Competitive Advantage Chemicals 174

Leadership Freak

MARCH 6, 2016

Ken Blanchard jolted my thinking when he said, “Those who talk the most learn the most.” I thought about listening. You must listen in order to learn.

Blanchard 123

Blanchard 123

QAspire

MARCH 6, 2016

If the job of a leader is to take people to a better place, they first need to take people’s imagination to that better place. One of the biggest mistakes leaders make when communicating about the future is to show future in form of data, numbers and charts. They are good to capture the mind of people, but people will only endeavor to go there when their hearts are engaged.

Storytelling 111

Storytelling Power Leadership Article 111

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

How To

Kevin Eikenberry

MARCH 6, 2016

By Michael Bungay Stanier As a coach, I am a big believer in questions. And if you really believe that, you must necessarily believe that advice is overrated. The author of this book, Michael Bungay Stanier, agrees with me, and his newest book proves it. I’ve known Michael for a number of years – he […]. The post The Coaching Habit: Say Less, Ask More and Change The Way You Lead Forever appeared first on Kevin Eikenberry on Leadership & Learning.

Advice 100

Advice Books Leadership Development 100

First Friday Book Synopsis

MARCH 6, 2016

Bob Nease received his doctorate from Stanford University, where he studied methods to improve medical decisions made by doctors and patients. Before joining Express Scripts in 2001, he was an associate professor of internal medicine at Washington University in St. Louis and an assistant professor at the Dartmouth Medical School. He recently retired as the… Read More Bob Nease on eliminating the “intention/behavior gap”: Part 2 of an interview by Bob Morris.

Collins 70

Collins Positioning Power Blog 70

Managing Communities

MARCH 6, 2016

Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you.

Metrics 35

Metrics 35

Managing Communities

MARCH 6, 2016

Call deflection is very often used to prove the ROI of community efforts, especially those tied to support. The idea is that, when someone receives an answer to their question in the community, instead of calling you on the phone, you save money because it costs you less to provide that answer. This could also […].

ROI 35

ROI Cost Metrics 35

Managing Communities

MARCH 6, 2016

Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you.

Metrics 35

Metrics 35