Fri.Apr 26, 2013

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Best Leadership Books for Frontline Leaders

Let's Grow Leaders

'I’m always being asked for recommendations on the best leadership books for frontline leaders. I share my favorites with you throughout my posts, so this time I thought I’d ask the Let’s Grow Leaders Community. I cast the best leadership book net in all my online communities, asking “what one book would you recommend for [.

Books 388
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Dear McDonald’s, It’s Not About the Burgers (or even the Yogurt)

Lead Change Blog

'Posted in Leadership Development A recent Wall Street Journal article, McDonald’s Tackles Service Woes, describes McDonald’s continued economic and customer service challenges. “McDonalds Corp., battling back from recent earnings disappointments, is putting unusual emphasis on a long-time challenge: getting it’s far flung workforce to provide service with a smile.

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Learning the Wrong Lesson

Leading Blog

'Injustices happen. Bad things happen to good people. And when they do, we need to be sure we are taking away the right lesson. When something bad happens we naturally prefer to process the injustice in a way that makes us coming out as the victim; we are right, they are wrong. Sympathy is in our corner. But, if we are honest with ourselves, rarely do we find ourselves in a situation where we played no part.

Kaplan 284
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Harvard Study: Happiness = Positive Relationships

Michael Lee Stallard

'Check out this Atlantic article about Harvard professor George Vaillant re-visiting the research from his study of human thriving, which happens to be the longest longitudinal study on the topic. Vaillant’s study concludes that happiness comes from experiencing love in relationships over the course of one’s life. To learn more, I encourage you to read the fascinating article entitled “ What Makes Us Happy?

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Books for Leadership Freaks

Leadership Freak

'Leaders are learners. When I’m asked for book recommendations, I always ask, “Have you read, “The Leadership Challenge,” by Kouzes and Posner. Recently read and recommended: The Secret of Teams Culture Secret Focus Leadership and the Art of the Struggle The Outstanding Organization Boundaries for Leaders On the shelf and recommended: Full Steam Ahead The [.].

Books 218
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Security and Change

Kevin Eikenberry

'William O. Douglas was the longest serving Supreme Court Justice in United States history. He served from 1939 to 1975. Even a basic understanding of history would tell you that he presided during times of significant change. In fact, in the role of a Supreme Court Justice at any time in history would force a [.]. Change Change Leadership Innovation Leadership Learning Quotations Solving Problems flexibility Idea security William O.

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Good Leaders TALK the Talk Too

LDRLB

'Trust is an essential element of leadership, but how exactly do we build that trust as leaders? Boris Groysberg and Michael Slind propose just that in their book, Talk, Inc.: How Trusted Leaders use Conversation to Power their Organizations. It’s one of the best books I have read on “how” to embark on the journey of trust-building in organizations.

Bottom-up 148
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Experiential Learning, Deming and Neuroscience! I Just had a Geekgasm

Mike Cardus

'I came across this great video clip from the W Edwards Deming Institute. JW Wilson presented ‘The Neuroscience of Deming’. Watch the video above. It shows how experiential learning, and in my interpretation, team building activities can change you as a person, therefore changing your thinking…. If you want to transform a system, you can’t get there with the same knowledge you built it with.

Deming 130
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How the best differ from the rest PART I

Six Disciplines

'In trying to better quantify factors that contribute to excellence, we surveyed more than 300 small businesses (each with 10 to 100 employees) that included a range of service, product and project-oriented companies. The participants, who were all owners or senior leaders in their organizations, rated their businesses on many different areas of performance.

Quality 110
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In Case You Missed It: Best Leadership & Communication Posts of the Week

leaderCommunicator

'Welcome to my weekly round-up of top leadership and communication blog posts. Each week I read and tweet several great articles and on Fridays pull some of the best together here on my blog. So in case you’ve missed them, here is this week’s round-up of top posts. They’ll provide you with tips, strategies and thought-starters from many of the smart folks in my network.

eBook 113
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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State Your Leadership Philosophy on One Piece of Paper (insight from Mike Figliuolo)

First Friday Book Synopsis

'I’ve just read the first section of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership by Mike Figliuolo. Here are two quick observations. Observation #1 — Leadership is as multifaceted as life itself. He writes: The four aspects of leadership (are) Leading yourself Leading the thinking Leading your people and Leading a [.].

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Designing a Value-Added Coaching Initiative

Coaching Tip

'First, it is important to filter your company-specific needs in approaching and defining coaching for your purposes. Building on your filtered suitable coaching needs, the next stage is to choose, implement and optimize the most suitable coaching form(s) for your organization. For example, any one-to-one coaching program is normally based on and designed around six stages of a coaching intervention: 1.

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Flat Army: A book review by Bob Morris

First Friday Book Synopsis

'Flat Army: Creating a Connected and Engaged Organization Dan Pontefract Jossey-Bass/A Wiley Imprint (2013) How to strengthen engagement, empowerment, and execution, then leverage them for a decisive competitive advantage In recent years, we have observed a tsunami of books, articles, and events that focus on employee engagement. Much of the content they provide and they [.].

Godin 80
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7 Tips for Building Strong Relationships with Children

Ron Edmondson

'Most parents want to develop a close, lasting bond with their children that goes beyond the years a child lives in the home. Having a relationship with children that transcends time begins early in a child’s life as the heart of the child bonds with the heart of the parent. I’m happy to say my boys are grown, but they are two of my best friends.

Tips 68
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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Make A Decision

Eric Jacobson

'A manager who can''t make a decision or who can''t make a timely decision will frustrate his/her employees. Equally bad, a lack of decision will impede the progress of the manager''s team. Some managers make endless requests for data as a way to postpone their having to make a decision. Employees end up spinning in circles, slicing and dicing the information far beyond what is truly needed for the manager to make a decision.

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Reflections on #cipdhrd13 and beyond – It’s time for change

Rapid BI

'It’s all about change – how will you fair? Over the last two days, I have need at the CIPD annual conference for learning and development called HRD – Human Resource Development. You may have read some of the points I picked up during the event, but after some reflection I think a more considered piece is [.].

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How To Get Resources Over Someone’s Dead Body

The Idolbuster

'Ever been in a situation where you absolutely need a project to be resourced, but there are no resources? I remember one particularly extreme case that I had to deal with. I was a product manager, and my product was dependent on a particular instrument sold by another company. Just a few months after my product launched, the other company discontinued their product.

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Explainer: How Corruption Is Strangling U.S. Innovation

Harvard Business Review

'Tesla. Uber. Netflix. Most economies would kill to have a set of innovators such as these. And yet at every turn, these companies are running headlong into regulation (or lack thereof) that seems designed to benefit incumbents. The reason? The devastating impact of money in politics and how it discourages disruptive innovation among new businesses.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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There's (Almost) No Escaping Your Terrible Commute

Harvard Business Review

'INDY 5 MPH. Your route to work too congested? Maybe if there were more alternative roadways through the city, you reason, you could get your Sentra up to a respectable 40 mph. Not so, say researchers at The Wharton School , who argue that creating more ways to get from A to B doesn''t actually make driving more efficient. They tracked nearly 420,000 trips, 102,000 drivers, and 71,000 households in 100 metro areas, finding that "neither additional traffic lanes nor more widely available mass tra

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Stop Telling Your Employees What to Do

Harvard Business Review

'I will never forget the experiences of getting my first suit. I was 12 years old and my father took me to a department store on 18th street in New York City. I was very excited; this was the transition to feeling grown up. A real milestone. I would have a suit like all the grown men I knew. At the store, we headed straight downstairs to the boys department and I tried on several cream-colored suits (very mid-1970s Saturday Night Fever).

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Looking to Join the Lean Start-up Movement?

Harvard Business Review

'I love Lean. In my eyes, the work Steve Blank, Eric Ries, and others have done to provide a cogent, accessible frame around the academic concepts of emergent strategy is one of the most important contributions to the innovation movement over the past few years. I have repeatedly stated that the next wave of innovation will come from companies that harness the transformational power that too often lies latent inside their organizations.

Ries 8
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Name the Trade Rep, Mr. President

Harvard Business Review

'In President Obama''s second term, the United States has an ambitious and challenging Atlantic and Pacific trade agenda which could significantly alter the architecture of the global economy. But the President has yet to designate someone to fill the crucial Cabinet level position of U.S. Trade Representative (USTR). The stakes, both internationally and domestically, are extremely high and Mr.

GDP 8
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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Xerox's CMO on Leading by Example in Social Media

Harvard Business Review

'A year ago I decided to become an active content creator and social media contributor. I wanted to show our teams at Xerox how a social program could help change perceptions of our brand. Many still think of Xerox as a copier company, but the majority of our revenue now comes from business process outsourcing. I''ll be honest; playing guinea pig required time that is scarce these days.

Media 8