Lead Change Blog

JANUARY 30, 2017

When I consult with independent restaurateurs a common concern many of them voice is: “We just can’t compete with so-and-so across town” Those so-and-sos referred to can be the larger national chains, the popular or trendy new restaurant, or an established location that has secured a strong and loyal clientele. These are the measure by which my clients have set a benchmark for their success, or failure.

Industry 208

Industry Brand Benchmarking Price 208

Leadership Freak

JANUARY 30, 2017

The trouble with meetings is the preference for information and disinterest in taking action. How many people enter meetings prepared to take action, change behaviors, or adjust strategies?

Strategy 156

Strategy Information 156

Women on Business

JANUARY 30, 2017

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Leadership Freak

JANUARY 30, 2017

The trouble with meetings is the preference for information and disinterest in taking action. How many people enter meetings prepared to take action, change behaviors, or adjust strategies?

Strategy 156

Strategy Information 156

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

How To

Lead on Purpose

JANUARY 30, 2017

We’re almost done with the first month of 2017. Most statistics I’ve read about people who set new year’s resolutions show that more than half have already given up by this point in the year (in less than one month).

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Planning Succession Process Productivity 153

Joseph Lalonde

JANUARY 30, 2017

You know you’ve got to grow as a leader or you’ll become stagnant. And you know there’s places to grow. The problem is, you don’t know where those places are. Image by JD Hancock. I’ve got good news for you today. I’m going to share with you 5 surprising places young leaders can grow. They’re a little unconventional (or unknown if you’re not in the know). 1.

Library 136

Library Class Finance Learning-by-Doing 136

leaderCommunicator

JANUARY 30, 2017

When leaders call us for help with any type of communication, our first step is to understand what’s going on. We need to assess the audience and current state to identify key issues or opportunities before making recommendations. Typically this involves using some type of communication assessment tool or method to guide our solution. And recently we’ve heard more than once, “We already know our communication is poor, why measure?”.

Organization 109

Organization Audience Tools Skills 109

Marshall Goldsmith

JANUARY 30, 2017

Every leader has to start somewhere. This is just the fact of the matter. And, another fact? Not every leader, even some of the greatest leaders of our time, start off with flying colors. Take my good friend Alan Mulally, former CEO of Ford. Alan led the epic turnaround of the Ford Motor Company. This incredible story is told in the Wall Street Journal bestseller, American Icon.

Video 93

Video Learning-by-Doing CEO Engineering 93

Coaching Tip

JANUARY 30, 2017

Resisting change is normal. Perhaps up to 90% of the American people do not have a clue about change. Once you discover how significant change is in our lives is every day (and how an understanding of change can make you happier), we still resist change to some degree. Whether the change is positive or negative, we know some pain is coming, and it is only natural that we try to avoid it.

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Resistance Bond Stress Team Building 88

Marshall Goldsmith

JANUARY 30, 2017

The ever-increasing presence of knowledge workers (people who know more about what they are doing than their boss does) presents challenges to modern-day leaders that their counterparts in years gone by were not called to address. The main challenge is: “How do you help your team members achieve their goals when you – as a leader – are not an expert on the topic?”.

Article 81

Article Competitive Advantage Video Skills 81

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

How To

Steve Farber

JANUARY 30, 2017

Chapter 29. “I already told you who I am, this afternoon at the diner,” protested Cam. “No. You told me what you’ve done. I’m asking you who you are.” She paused for a moment and then relented. “Okay,” she said. “We’ll come back to you—if you want your watch back, that is.”. Just then, Mary Ellen returned from the kitchen with four elegant plates of petite filets, small, perfect lobster tails, and lemon rice pilaf.

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Learning-by-Doing Follow-up Open-book Energy 67

Marshall Goldsmith

JANUARY 30, 2017

Most of us have difficulty articulating our struggles in a public forum, especially in the presence of our boss and peers. This probably stems from history we may have with bosses who said things like: “Don’t come to me with a problem, come to me with a solution!”. When you think about it this creates exactly the opposite of the environment an effective leader wants.

Competitive Advantage 70

Competitive Advantage Video Report Executive Coaching 70

Management Excellence

JANUARY 30, 2017

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Creativity 67

Creativity Leadership 67

Steve Farber

JANUARY 30, 2017

Chapter 29. “I already told you who I am, this afternoon at the diner,” protested Cam. “No. You told me what you’ve done. I’m asking you who you are.” She paused for a moment and then relented. “Okay,” she said. “We’ll come back to you—if you want your watch back, that is.”. Just then, Mary Ellen returned from the kitchen with four elegant plates of petite filets, small, perfect lobster tails, and lemon rice pilaf.

Learning-by-Doing 55

Learning-by-Doing Follow-up Open-book Energy 55

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management

Strategy Driven

JANUARY 30, 2017

Managing your employees can be a tough job. It’s not something that can be taught and each employee you have is a different case. Some employees might be motivated by gifts and promises of a promotion, and other employees are motivated when you criticise their work and tell them bluntly that they aren’t meeting your standards. However, there are times when our lack of care for each employee can lead to them slipping from our business, and their loyalty might slowly be fading because of it.

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Bond Motivation Loyalty Budgeting 50

Eric Jacobson

JANUARY 30, 2017

Handling conflict is one of the most difficult things a leader has to deal with. Unfortunately, conflict in the workplace is inevitable. In fact, research shows that 42 percent of a manager's time is spent addressing conflict. And, over 65 percent of performance problems are caused by employee conflicts. Managers new in their leadership role typically have had little to no training on how to deal with conflict.

How To 50

How To Conference Engineering Analysis 50

Ron Edmondson

JANUARY 30, 2017

I’ve been a leader in an almost 200 year old company and a new business. I’ve led in a church plant and now in an over 100 years old established church. One thing I’ve learned is there are many similarities in organizations – especially when it comes to the need for changing structure. Healthy organizations maintain an unchanging vision long-term.

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Long-term Creativity Learning-by-Doing Energy 50

Eric Jacobson

JANUARY 30, 2017

High-functioning and effective teams can disagree and still produce excellent products and results. Team members can also disagree and still care about each other. And, they can challenge each other to think differently. Best-selling leadership book authors Scott J. Allen and Mitchell Kusy recommend that leaders ask seven tough questions of their teams to help maximize their results.

Team 50

Team Open-book How To Books 50

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Strategy

Deming Institute

JANUARY 30, 2017

Guest post by Mark Graban. About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” I felt like somebody had shared a bootleg tape of my favorite band, as I wasn’t sure the article had ever been formally published anywhere. Since I wasn’t sure if it was a public article, I didn’t share it widely and didn’t blog about it.

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Deming Kaizen System Quality 30

Harvard Business Review

JANUARY 30, 2017

Success in a sales force requires having strong talent up and down the organization. A weak salesperson will weaken a sales territory, a bad sales manager will damage their team and dampen results in their region, and a poor sales leader will eventually ruin the entire sales force. For even the most seasoned among us, it can be difficult to recognize the signs of a poor sales leader and the possible damage the person can do — especially when they appear to do some good early on.

Restructuring 10

Restructuring Health Care Self-aware Short-term 10

CO2

JANUARY 30, 2017

Influence: Improving Morale in the Workplace Influence is the amount of effect you have on someone’s character, development, or behavior. Every action–even small ones–can carry a great deal of positive influence in the workplace. Let’s say an employee shows up late for a meeting and no one says anything about that behavior. In isolation, this event may seem innocuous and not particularly influential.

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Morale Influence Learning-by-Doing Follow-up 78

Harvard Business Review

JANUARY 30, 2017

Norman Mailer once wrote that there is a cruel but just law of life that says we must change or pay an increasing cost for remaining the same. As a leadership scholar teaching in a business school, I encounter leaders daily for whom this “law” is a very real and disquieting one. They know what will happen if they don’t make the changes to their businesses, but they are not so sure what they should do to support those changes.

Development 10

Development Self-aware Learning-by-Doing Fashion 10

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Career

CO2

JANUARY 30, 2017

Influence: Improving Morale in the Workplace Influence is the amount of effect you have on someone’s character, development, or behavior. Every action–even small ones–can carry a great deal of positive influence in the workplace. Let’s say an employee shows up late for a meeting and no one says anything about that behavior. In isolation, this event may seem innocuous and not particularly influential.

Morale 78

Morale Influence Learning-by-Doing Follow-up 78

Harvard Business Review

JANUARY 30, 2017

January is almost over. Like many professionals, I used this month to reflect on what I wanted to accomplish in 2017. I tried to keep my list of goals short and focused , but I went into the year with a lot on my plate. How am I going to make room to take on these new things? That’s where an important skill comes in: saying no. Most people have way more to do than they can possibly fit into their workweek.

Article 9

Article Project Cost Goal 9

CO2

JANUARY 30, 2017

Influence: Improving Morale in the Workplace. Influence is the amount of effect you have on someone’s character, development, or behavior. Every action–even small ones–can carry a great deal of positive influence in the workplace. Let’s say an employee shows up late for a meeting and no one says anything about that behavior. In isolation, this event may seem innocuous and not particularly influential.

Influence 60

Influence Learning-by-Doing Morale Follow-up 60

Harvard Business Review

JANUARY 30, 2017

HR’s value and efficacy is a favorite topic of debate in business. Complaints about HR include things from weak, reactive business partnering to poor talent recruitment and development, from time-wasting processes to incomprehensible communications. I don’t intend to defend HR or provide guidance on how to change all those HR processes that have failed to deliver.

Energy 12

Energy Human Capital Bottom-up Productivity 12

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Succession

Harvard Business Review

JANUARY 30, 2017

Even though heat and sound are both forms of energy, when you were a kid, you probably didn’t need to be told not to speak in thermal convection. And each time your children come across a stray animal, they likely don’t have to self-consciously rehearse a subroutine of zoological attributes to decide whether it’s a cat or a dog. Human beings come pre-loaded with the cognitive gear to simply perceive these distinctions.

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Technology Software Learning-by-Doing Training 11