You’ve probably heard that internal referrals result in better hiring outcomes. Research has found that referred candidates are of higher quality than applicants from the general public and are more likely both to receive and accept an offer, stay at the job longer, and perform better. This all adds up to spending less time on the hiring process, reducing turnover, and increasing overall productivity. But not all referrals are equal.
Build a Stronger Employee Referral Program
Both applicants and hiring teams will benefit.
May 26, 2020
Summary.
Because the value of hiring referrals is really in the information the referrer brings to bear, job applicants and hiring teams need to ask key questions of referrers. Job applicants should know how long their contact has worked at the company and whether they’ve worked in a similar role to the open position. Hiring teams should ask referrers if they’ve worked with the candidate in the past, how they know each other, and for how long they have known each other. This information can be incredibly valuable to the hiring process. And ultimately, it will enable employees to reach their full matchmaking potential, resulting in faster screening, lower turnover, and better hires.
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New!
HBR Learning
Attracting and Cultivating Talent Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Attracting and Cultivating Talent. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Discover how to attract, hire, develop, and keep talented people who will grow and thrive throughout their employee journey.