Thu.Feb 11, 2016

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The Value Of A Complementary Team

Lead Change Blog

Back in my formidable days of being a twenty-something manager, Jack, one of the senior leaders of our theme park department, would spend time throughout his days discussing various leadership and operational strategies with us. Whether you agreed with him or not, his insight was usually based on foundational truths and we had the utmost respect for him challenging our leadership mindsets.

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Improve Sales by Training the Sales Staff on Your Products and Services

Women on Business

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Learning from Start-ups: Speed Does Not Kill

Great Leadership By Dan

Guest post from Steven D. Goldstein: I’ve never met a leader who says to his team, “Let’s move slowly.” In fact, most companies think they are moving quickly – it’s just that in actuality they are not. This is why start-ups have such a great advantage. Once they make the decision to start their business they operate at full throttle almost immediately.

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Five Ways to Make the Unready, Ready

Leadership Freak

I often ask leaders, “Who might do some of the things you’re doing?” It’s not unusual for them to respond, “I’d love to get some things off my plate, but they’re not ready yet.” They aren’t ready because you haven’t prepared them. Successful leadership is best seen in the growth of others.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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For People Who Care Deeply About Racial Justice – Short Readings From The New Jim Crow By Michelle Alexander

First Friday Book Synopsis

This book is not for everyone. I have a specific audience in mind – people who care deeply about racial justice but who, for any number of reasons, do not yet appreciate the magnitude of the crisis faced by communities of color as a result of mass incarceration… Last, but definitely not least, I am… Read More For People Who Care Deeply About Racial Justice – Short Readings From The New Jim Crow By Michelle Alexander.

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Study: Answering Complaints in Online Forums Boosts Consumer Advocacy More Than Any Other Customer Service Channel

Managing Communities

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Motivating Millennials Takes More than Flexible Work Policies

Harvard Business Review

A 2015 Gallup Poll found that Millennials are the least engaged cohort in the workplace, with only 28.9% saying that they are engaged at work. This, combined with high turnover rates and greater freelance and entrepreneurial opportunities, means that if companies want to retain these valued workers, they will have to double their efforts to meet Millennials where they are.

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Applying Deming Principles at Small and Medium-sized Enterprises

Deming Institute

SMED your SME journey applying Deming principles – guest post by Luciana Paulise. How to build succesful business right the first time. For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). As a graduate with a degree in business, at first, I helped students build business plans. I realized I was quite good at telling them how to create an organized business and motivating them to make it real, so I decided I wanted to actually

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Why Digital Companies Grow Without Adding Headcount

Harvard Business Review

By now we’re all familiar with examples of small and lean digital companies popping up out of nowhere and outcompeting larger, established companies. Insurgent startups, such as Instagram and Snapchat, manage to operate with far fewer resources than legacy companies in the same industry in the “pre-digital” era. Instagram had only 13 employees when it sold for $1 billion to Facebook in 2012, and Snapchat has approximately 350 employees.

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5 Things Every Modern Entrepreneur Needs

Strategy Driven

Amid the release of data revealing that the economic outlook among U.S. small business owners had finally stabilized, there’s cause for entrepreneurs to be optimistic. Whether or not that outlook begins to uptick not only depends upon how agile, adaptable, creative and resourceful entrepreneurs can be in planning for, or reacting to, market conditions, revenue and brand-building opportunities and other key concerns, but also how well they maintain a forward-thinking mindset.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Aligning Your Organization with an Agile Workforce

Harvard Business Review

Leaders recognize that lean and agile business strategies require new ways of accessing talent to fill critical gaps — without necessarily bringing on more full-time employees. But most organizations aren’t set up for getting the most out of non-traditional employment relationships. In this excerpt from their book, Agile Talent , Younger and Smallwood explain how to align your organization with the needs and expectations of a workforce that is increasingly external, project-based, an

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5 Ways to Benefit from Your Organization’s Best Asset

Ron Edmondson

Do you want to harness the greatest power in your organization? The best assets of your church, business or non-profit never appear on your balance sheet. The truth is any organization is only as good as the people within it. Take the greatest idea and put the wrong people behind it and little progress will be realized. With the right people – even average ideas can achieve tremendous results.

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The Right Way to Check a Reference

Harvard Business Review

Over the course of my career, I’ve fired only two people, and both were workers at my family ranch. (I actually rehired one of them a few years later.) In my roles as an operations and logistics line manager in Argentina, a management consultant in Europe, and a leader at the global executive search firm Egon Zehnder, however, my firing rate has been zero.

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How Powerful, Low-Status Jobs Lead to Conflict

Harvard Business Review

The insufferable coworker. The abusive boss. When it comes to conflict in the workplace, we tend to think that people are the problem. There is some truth to this idea. From differing values and backgrounds to personal insecurities , individual characteristics are often an important source of conflict. However, by focusing on individuals and their personality traits, we ignore a crucial ingredient in the conflict cocktail: one’s structural position in the organization.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Be a Superboss

Harvard Business Review

Lorne Michaels, Bill Walsh, Alice Waters – all have had a disproportionate impact in their respective industries through their knack for collecting and inspiring great talent. We hear how they do it from Sydney Finkelstein , the Steven Roth Professor of Management in Dartmouth’s Tuck School of Business and the author of Superbosses: How Exceptional Leaders Manage the Flow of Talent.