Manifestos ignite people into action. The best manifestos are so emotionally charged that their catalytic influence can endure for centuries. The Ten Commandments and the Declaration of Independence are good examples. Today, MLK’s  I Have a Dream is arguably the most inspiring manifesto of the 20 th Century. Apple is a very good example. MORE >>

Helen Hayes is best known as a legendary actress. Today’s quotation shows her to be more than a talented pretty face, but someone who was wise, at least in part, because she listened to her mother (which I’ve generally found to be pretty good advice, in itself). “My mother drew a distinction between achievement and [.]. MORE >>

There is always a great benefit to the 365-day calendar – the fact that it restarts at January 1, without fail. It’s an annual window of opportunity for recycling, renewal, rebirth, rejuvenation, rejiggering, retooling, rebooting, and whatever other “re-something” you can think of. How can we do this? With gusto. Lead Well! MORE >>

Harvard Business Review on Increasing Customer Loyalty Various Contributors Harvard Business Review Press (2011) How to create customers who are profitable This is one of the volumes in a series of anthologies of articles that first appeared in Harvard Business Review. Reichheld Gail McGovern and Youngme Moon) Gary Loveman Gary W. Thomas O. Jones V. MORE >>

W E HAVE more recorded information about leadership now than at any other time in history. Most of it deals with the surface turbulence, which is important but not complete. For the most part, it’s still business-as-usual within the same framework— control. We could all benefit from daily reflection. Leadership matters now more than ever. Kraemer. MORE >>