Sat.Jun 25, 2016 - Fri.Jul 01, 2016

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What To Do When The Customer is Wrong

Let's Grow Leaders

The only problem with the concept, “The customer is always right,” is that sometimes they’re wrong. If you’ve been in any kind of customer-facing position, I know you’re with me. Sure, there are many, many circumstances where the only choice is to bite your tongue and concede, for the good of the customer experience. But some wrong is just, well…wrong.

Training 337
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Leadership – It’s Not About You

N2Growth Blog

If you think leadership is about you, your ego has led you astray. Leadership has little to do with you and everything to do with those you lead. If you think leadership is about the bottom line, think again; it’s about the people. Without the people there is no bottom line. Closely examine the core characteristics of great leadership, and you’ll find it’s not power, title, authority or even technical competency that distinguishes truly great leaders.

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How Mindset Can Affect Organizational Leadership

General Leadership

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. “Genius is not enough; we need to get the job done.” Carol S. Dweck. The term “mindset” in the context of business typically invokes images of all-star athletes going for the gold or maybe thoughts of positive mental attitude – PMA – the self-development concept first introduced in 1937 by Napoleon Hill in his book Think and Grow Rich.

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5 Insights Into Leadership Development Future (Part 4)

Leading in Context

By Linda Fisher Thornton This post is Part 4 in the series "5 Insights Into Leadership Development Future.". The previous posts in the series in case you missed them: Part 1 on Global Trends Part 2 on Wholeness. Part 3 on Growth and Human Development In Part 4, we take a look at positive ethical values and the search for meaning.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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When to Break the Rules

Let's Grow Leaders

I’m sitting next to Rick, a retired railroad engineer, on a delayed Southwest flight from Tampa to Baltimore. It’s been a LONG week of serial cancelled flights, and other travel frustrations. I’m wearing the same suit I wore in Detroit on Tuesday because I never did make it home between gigs. Rick doesn’t seem to notice the wrinkles, as we begin swapping travel nightmare stories.

Travel 293
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Build Your Leader SHIP

Lead Change Blog

Ships have important jobs. They take people and things to new destinations. But, to be seaworthy, a ship must float. And, to float, a ship requires a solid foundation. Leaders are like ships. They have important jobs. And they also need a solid foundation. Like shipbuilding, leaders must start with a design. Here’s a simple approach to building your Leader SHIP: S elf-assess.

Blanchard 181

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Welcome to Business 2.0 as Powered by New IT

N2Growth Blog

Business 2.0 represents a new way of thinking and doing for early 21 st Century companies. Unlike e-commerce where consumer transactions are done via the Web, Business 2.0 is about using the Internet-based services to drive entire business processes. Indeed, the work of transforming an enterprise to Business 2.0 is quite an undertaking. But, this transformation has an ally in “ New IT “–a confluence of cloud-based computing, digitalization, automated operational frameworks and

CIO 170
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5 Steps for Women Entrepreneurs to Get Cash

Women on Business

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Four Important Toasts to Improve the FATE of Your Team

Lead Change Blog

The release date of this article was strategically planned – because toasts should not be reserved for New Year’s Eve only. Toasts should not be unspoken until the end of your season or project. Team celebrations and personal reflections should, like feedback, be shared and encouraged on a consistent basis. It is always a good time to remind ourselves of what is important moving forward and to celebrate the small successes of our recent past.

Team 171
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Transforming your leadership takes more than intention

Persuasive Powerhouse

Most leaders have the best intentions to get better at how they lead others. The problem comes in when they actually lose track of the fact that intention isn’t enough – there are actions that need to be taken in order for them to realize their goals. Think of New Year’s resolutions: the percentage of people who make and actually achieve their goals is only 8%.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Understanding What Drives Us To Push Ahead

Tanveer Naseer

As the month of June begins to wind down, I’ve found myself reflecting on a unique milestone for my blog – namely, how this month marks my 8th year of writing my blog, marking almost a decade of sharing my writings and insights with my online readership. I have to be honest in admitting that I never imagined that I’d be writing a blog for so long, where I put out new ideas and insights every week.

Long-term 180
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8 Tips to Set Up Your Own Home Office

Women on Business

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Featured Instigator: Mike Henry, Sr.

Lead Change Blog

This month we are featuring Instigator Mike Henry, Sr. , founder of the Lead Change Group and vice president for a US based networking services company. His personal mission is to Elevate Purpose and Mobilize People. He’s passionate about helping people find their most elevated purpose and use that to propel them to create a better future. Mike says he “majored in Fraternity” at the University of Memphis for four years until he decided he wanted out of college.

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First Look: Leadership Books for July 2016

Leading Blog

Here's a look at some of the best leadership books to be released in July. Preston Tucker and His Battle to Build the Car of Tomorrow by Steve Lehto. The Effective Manager by Mark Horstman. Hooked : Why cute sells.and other marketing magic that we just can't resist by Patrick Fagan. High-Hanging Fruit : Build Something Great by Going Where No One Else Will by Mark Rampolla.

Books 150
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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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Are You A Warrior?

Rich Gee Group

“The basic difference between an ordinary man and a warrior is that a warrior takes everything as a challenge, while an ordinary man takes everything as a blessing or as a curse.” — Carlos Castenada. Whether you’re a man or woman, business-owner or corporate executive, young or old, life is programmed to throw a lot of obstacles in your path.

Proposal 150
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Seeing the Value of Women in the Tech Industry

Women on Business

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Industry 172
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Change is What You Make of It

Lead Change Blog

What does it means when someone makes an abrupt decision to almost completely change our professional direction without doing all that careful introspection and reflection stuff, without considering the options or alternatives, and with little thought to logistical realities or the possibilities for success? My wife recently became a licensed real estate agent, a career for which she has been preparing most of her adult life and one that fits her like a glove, uses her considerable knowledge and

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How Leaders can Ignite Innovation

Great Leadership By Dan

An executive at a company I work with recently told me: “W e have very creative employees who want to be innovative but find many obstacles created by the cultural opposition to it. We have to find a way to hold a mirror up to leaders so they can recognize the issue and then give them tools to overcome or at least neutralize the cultural barriers.” He’s so right!

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No Ego: How Leaders Can Cut the Cost of Drama, End Entitlement and Drive Big Results

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.

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5 Ways to Stop Fixing and Start Developing

Leadership Freak

One of my deepest disappointments with myself is judging people through the lens of my strengths. If they aren’t like me, they need to be fixed. Fixing is rejecting. Judging blocks growth.

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Improving the Efficiency of Your Business the Smart Way

Women on Business

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17 Ways Be A Leader Even If You Are Not In Charge

Lead from Within

Leaders are everywhere—you don’t need to have a title or a position to be a leader. What makes you a leader is defined not by your role but by who you are. You don’t need to be the boss to be in charge. A leader can be anyone, despite their title or tenure, regardless of their position or power. Here are 17 actions and traits that make up the core of leadership.

Workshop 167
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The Leader within Us – Developing Our Self-Leader

Great Leadership By Dan

Guest post from Stanley Ross: The paucity of effective leaders is only because in general organizations aren’t good at developing leaders. The expectation is that individuals can jump from being a non-manager to become a leader type manager. This expectation is an illusion with everyone suffering the consequences. A non-manager needs to develop their ability to learn how to successfully lead themselves first.

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.

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Five People You Should Never Trust

Leadership Freak

As a general rule, don’t trust anyone who is always happy. When things go bad, feeling happy is denial. 5 people you shouldn’t trust: Bubbly technical people. Cheerful surgeons. Serious work requires serious people.

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Why Incorporate in Your Home State?

Women on Business

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Three Blogging Essentials

Jesse Lyn Stoner Blog

After five years of writing my weekly leadership blog, I have taken some time to reflect on what has contributed to its success. These are my major lessons learned on how to establish a blog that people want to read. Three Blogging Essentials 1. Content, content, content. Without a doubt, content is the NUMBER ONE driver […]. The post Three Blogging Essentials appeared first on Seapoint Center for Collaborative Leadership.

Blog 137
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You Are Judged By Who You Partner With

Joseph Lalonde

I always tend to go back to a famous Jim Rohn quote. You know the one. You are the average of the 5 people you hang around with the most. In the online world, we often associate that with surrounding ourselves with the people we want to be around. The successful ones. The businessman (or woman). The creator or doer. Those are great people to be around.

Webinar 136
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Simplest Coaching Pattern Imaginable

Leadership Freak

Coaching closes gaps between current and desired states by tapping strengths. Six leadership styles*: Visionary leaders move people toward shared dreams. They are most useful when organizations need change or clear direction.

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"If you're going through hell, keep going." (Churchill said that a while back.)

Jason Womack

What do you want? I’ll put money down that you’d say something like: I want to make money. I want to make a difference in people’s lives. I want it all to mean something… When things are good, you’re fine.

Goal 133
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Dr. Joynicole Martinez Joins the Women on Business Writers Team

Women on Business

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Team 133
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Creating Your Image As A Leader With Colleen Hammond – The Answers From Leadership Podcast Episode 15

Joseph Lalonde

T oday’s Answers From Leadership podcast guest is Colleen Hammond. Colleen is an international best-selling author , stylist, speaker, comedienne, and mother — all rolled into one! A former On-Camera Meteorologist for The Weather Channel, model, actress, and Miss Michigan National Teen-Ager, she has decades of experience helping people craft their message with their image so they can get the job of their dreams, and the partner of their dreams.

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How to Write OKRs: 45 Effective Examples

Discover how to align everyday employee priorities with company goals. Many companies are embracing objectives and key results (OKRs) as the best practice for committing to goals and following through. Objectives are outcomes that reflect current company priorities. Each employee should write OKRs that roll up to larger company goals. Show employees how they contribute to the larger mission.