Sat.Aug 08, 2009 - Fri.Aug 14, 2009

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Leadership lessons

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Rogers 100
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Are You a Leader?

Women's Leadership Exchange

I awoke early this morning my head singing the hit song"Tonight's going to be a good night." A strange song to awaken me, yet a good one.a good good one. I internalize it as meaning "today's going to be a good day." I get up with a smile, do my affirmation for the day and then notice the book "True Prosperity"by Yehuda Berg from the series "Kabbalah and Business".

Open-book 101
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What Has Happened to Our Conviction?

Steve Farber

I don’t know how I’ve missed him; he’s just never popped up on my radar screen–until just a couple of days ago when my wife showed me this YouTube video. Taylor Mali is not just a poet, he’s a full-time, WORKING poet, which I had thought was a bit of an oxymoron, to say the least. More important, he’s a major force in the poetry slam movement (a movement that’s generated some controversy–as any interesting one does), and a past-president of PSI.

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Instill Good Customer Service

Eric Jacobson

Have you noticed how many more companies are providing better customer service right now? Many have beefed up their service primarily to hang onto their current customers during these tough economic times. I've noticed it. Particularly during the past six months while shopping and communicating with businesses over the phone. More are addressing me by name, thanking me for my business and asking how else they can help me.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Provide opportunities for success

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

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I Took a Break, But I’m Back Now… (and a Couple of Blog Posts I Wanted to Highlight)

Managing Communities

As you may have noticed, the blog has been a little quiet for a couple of weeks. I took a vacation! I’m sorry I didn’t provide more notice. Truthfully, I didn’t expect to be so out of touch. But, I’m back now and I’m tackling the monumental pile of messages and tasks sitting in front [.]. Tags: How Should I Participate?

Blog 47

More Trending

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Be Decisive

Eric Jacobson

A manager who can't make a decision or who can't make a timely decision will frustrate his/her employees. Equally bad, a lack of decision will impede the progress of the manager's team. Some managers make endless requests for data as a way to postpone their having to make a decision. Employees end up spinning in circles, slicing and dicing the information far beyond what is truly needed for the manager to make a decision.

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Addressing the cause

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Godin 100
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WOMEN: Reviving Your PASSION

Women in the LEAD

Women in the LEAD A B O U T U S H O W T O C O M M E N T Recent Posts WOMEN: LEADERSHIP is How TO BE WOMEN: Love, Respect and Leadership WOMEN: Is Negative Thinking Holding You Back? GRATITUDE: Journey to Ones Calling WOMEN: CLAIMING YOUR WINGS WOMEN: Challenged and Overwhelmed? A Remedy Powerful, Focused, Highly Intentional Living WOMEN: The Art of Great Presentations Inner Life, Outer Success WOMEN: See Your Own POTENTIAL Rumi Tells Us Archives January 2011 December 2010 November 2010 October 2

Letter 45
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I’m Speaking at Blog World Expo 2009!

Managing Communities

Back in June, I mentioned how I had submitted or was included in a few proposals for Blog World Expo 2009. Today, they released the schedule and I’m happy to say that I will be speaking at the even (I’ll be doing a book signing for “Managing Online Forums,&# as well, but that is not [.]. Tags: Managing Online Forums (Book) ManagingCommunities.com Press.

Blog 44
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Lead By Example

Eric Jacobson

One of the most powerful and effective things a good manager can do is to lead by example. You've undoubtedly heard this many times before. But, it's surprising how often some managers don't lead by setting a good example. Try the following and my bet is most of your employees will learn to mimic your behavior: Work hard and lend a hand when deadlines are tight.

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Win with Win/Loss analysis

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Analysis 100
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Needing Women Leaders

Women in the LEAD

Women in the LEAD A B O U T U S H O W T O C O M M E N T Recent Posts WOMEN: LEADERSHIP is How TO BE WOMEN: Love, Respect and Leadership WOMEN: Is Negative Thinking Holding You Back? GRATITUDE: Journey to Ones Calling WOMEN: CLAIMING YOUR WINGS WOMEN: Challenged and Overwhelmed? A Remedy Powerful, Focused, Highly Intentional Living WOMEN: The Art of Great Presentations Inner Life, Outer Success WOMEN: See Your Own POTENTIAL Rumi Tells Us Archives January 2011 December 2010 November 2010 October 2

Letter 40
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A marvelous journey

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Taylorism 100
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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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Book Review: Without Warning

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Review 100
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The Importance of Finding Our Life's Purpose

Women in the LEAD

Women in the LEAD A B O U T U S H O W T O C O M M E N T Recent Posts WOMEN: LEADERSHIP is How TO BE WOMEN: Love, Respect and Leadership WOMEN: Is Negative Thinking Holding You Back? GRATITUDE: Journey to Ones Calling WOMEN: CLAIMING YOUR WINGS WOMEN: Challenged and Overwhelmed? A Remedy Powerful, Focused, Highly Intentional Living WOMEN: The Art of Great Presentations Inner Life, Outer Success WOMEN: See Your Own POTENTIAL Rumi Tells Us Archives January 2011 December 2010 November 2010 October 2

Letter 40