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When Giving Critical Feedback, Focus on Your Nonverbal Cues

Harvard Business Review

Empathy at work creates psychological safety, which research by Amy Edmondson of Harvard demonstrates is created when managers are inclusive and humble and encourage their staff to speak up or ask for help. More important, feeling safe in the workplace helps encourage the spirit of experimentation that’s so critical for innovation.

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Proof That Positive Work Cultures Are More Productive

Harvard Business Review

First, health care expenditures at high-pressure companies are nearly 50 % greater than at other organizations. Rather than creating a culture of fear of negative consequences, feeling safe in the workplace helps encourage the spirit of experimentation so critical for innovation.