Edmondson, Health Care and Stress

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Edmondson

Health Care

Stress

When Giving Critical Feedback, Focus on Your Nonverbal Cues

Harvard Business Review

JANUARY 20, 2017

Empathy at work creates psychological safety, which research by Amy Edmondson of Harvard demonstrates is created when managers are inclusive and humble and encourage their staff to speak up or ask for help. You tread a fine line between maintaining cordiality and successfully getting your point across.

Health Care

Health Care Stress Positioning Short-term

Proof That Positive Work Cultures Are More Productive

Harvard Business Review

DECEMBER 1, 2015

Although there’s an assumption that stress and pressure push employees to perform more, better, and faster, what cutthroat organizations fail to recognize is the hidden costs incurred. First, health care expenditures at high-pressure companies are nearly 50 % greater than at other organizations. Insight Center.

Positioning

Positioning Productivity Products Stress

Leadership Digital

When Giving Critical Feedback, Focus on Your Nonverbal Cues

Proof That Positive Work Cultures Are More Productive

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