Marshall Goldsmith

OCTOBER 27, 2014

I saw an extreme example of the “empowerment is good” flaw in one of America’s largest companies. For example, for several of my C-level clients, team management has emerged as an area where letting go can both free up executive time and help develop direct reports. In one example, a CEO was frequently traveling.

Delegation 152

Delegation Morale Report Learning-by-Doing 152

Marshall Goldsmith

APRIL 28, 2014

I saw an extreme example of the “empowerment is good” flaw in one of America’s largest companies. For example, for several of my C-level clients, team management has emerged as an area where letting go can both free up executive time and help develop direct reports. In one example, a CEO was frequently traveling.

Delegation 137

Delegation Report Consensus Learning-by-Doing 137

Marshall Goldsmith

OCTOBER 2, 2018

” And there are hundreds and hundreds of examples, but I think the best one is Roberto Goizueta. For example, I haven’t been a good listener. Steve: The best and most efficient way that a person who has status or stature can deal with an error is by saying, “I screwed up. Marshall: What happened? There is no excuse.”

How To 70

How To Open-book Executive Coaching Efficiency 70

Marshall Goldsmith

SEPTEMBER 21, 2018

By his example, he showed me the importance of loving what you do—and communicating this enthusiasm to others. For example, my own mission is to be the world authority in helping successful leaders achieve positive, lasting change in behavior. He not only taught me about management, he also taught me about life. Try this for yourself.

Drucker 70

Drucker Mission Statement Learning-by-Doing Positioning 70

Marshall Goldsmith

MAY 12, 2014

For example, more effective listening will lead to higher scores in all kinds of related behaviors, such as building teamwork, increasing customer satisfaction and treating people with respect. For example, one person may say, “When I get better at being open to differing opinions, I will hear more great ideas.”

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Conference Participative Organizational Behavior Goal 130

Marshall Goldsmith

JANUARY 30, 2017

Alan is a true example of the phrase, “every leader has to start somewhere.” That’s how he leads, and it is this example he sets that says more about great leadership than his words can ever convey. He didn’t start out as a great leader; he became a great leader. He has an almost childlike joy in what he does. Order it at Amazon.

Video 70

Video Learning-by-Doing CEO Engineering 70

Marshall Goldsmith

DECEMBER 29, 2016

As an example, back in Valley Station, Kentucky, my mother was an outstanding first grade school teacher. This is true whether you are acting as a professional coach, a manager, a family member, or a friend. Your time is very limited. The time you waste coaching people who do not care is time stolen from people who want to change.

Motivation 115

Motivation Video Advice Blog 115

Marshall Goldsmith

JUNE 20, 2014

Here is another example of what it looks like to win too much that is much worse! Instead, remembering the example, he stopped, breathed, listened to his wife, and said, “I love you. Point out that your partner is wrong and this mistake could have been avoided if only he/she had listened to you. What would you do? Critique the food.

Case Study 116

Case Study Video Executive Coaching Blog 116

Marshall Goldsmith

MAY 3, 2011

Today, many respected leaders are setting a positive example by striving to develop themselves. Leading by example can mean a lot more than leading by public-relations hype. Michael Dell is a perfect example. From the beginning, Kent led by example. These organizations tend to actively manage their talent.

360-Degree Feedback 115

360-Degree Feedback Gordon CEO Learning-by-Doing 115

Marshall Goldsmith

NOVEMBER 10, 2014

Let me give you two divergent examples. My second example is my client Ted, who helped me answer my dilemma question. The answer is we buy someone’s act when they truly love their profession. We are with them when their “act” is part of the fabric of who, and what they are – and we can feel it in our interactions with them.

Motivation 161

Motivation Drucker Video Commitment 161

Marshall Goldsmith

MARCH 30, 2015

For example, when an ad agency team enters a client’s conference room to pitch an account, they’ve already honed their presentation, researched the client’s biases, and rehearsed sharp answers to deflect any pushback. Successful people are aware of their environment. Of course, there are many moments in life when avoidance is impossible.

Environment 70

Environment Succession How To Video 70

Marshall Goldsmith

JANUARY 30, 2017

Below is just one example. Those who lead by example and demonstrate passion for what they do make it much easier for their followers to demonstrate the same passion. The main challenge is: “How do you help your team members achieve their goals when you – as a leader – are not an expert on the topic?”. I’d love to hear your ideas!

Article 70

Article Competitive Advantage Video Skills 70

Marshall Goldsmith

NOVEMBER 25, 2013

For example, when my children were young I decided that I wanted to be a more attentive father. Count, for example, the number of times you begin a sentence with the word “but.” Soft values are hard to quantify, but they are as vital as any financial number. So I asked my daughter, Kelly, “What can I do?”

Sports 138

Sports Open-book Document CEO 138

Marshall Goldsmith

JANUARY 2, 2012

For example, more effective listening will lead to being more successful in building teamwork, increasing customer satisfaction, and treating people with respect. For example, one person may say: "When I get better at being open to differing opinions, I will hear more great ideas." I don't believe in this situational crap!"

Participative 137

Participative Conference Advice Goal 137

Marshall Goldsmith

MARCH 7, 2016

Let me give you an example. For example, I am sometimes honored by wonderful organizations and this makes me feel good! Of all of my coaching clients, the client who improved the most was the client with whom I had spent the least amount of time! He was the CEO of a huge organization and managed about 50,000 people.

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Video Executive Coaching CEO Execution 70

Marshall Goldsmith

OCTOBER 21, 2013

For example some people see themselves as “citizens of the world” They may even be willing to sacrifice what is good for most living humans in order to do what they think is right for the long-term survival of the planet. For each of us varying parts of our identity are connected with multiple groups. This may vary with age.

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Reference Diversity Globalization Long-term 107

Marshall Goldsmith

APRIL 14, 2014

I then gave several examples of how taxpayers’ money was not being used in the way I thought it should. ” Undeterred by this temporary setback, I angrily proceeded to point out several minor examples of behavior that could be classified as favoritism toward rich political benefactors. What’s going on?”

Advice 138

Advice Learning-by-Doing Consultative CEO 138

Marshall Goldsmith

FEBRUARY 8, 2018

Marshall: A great example you use of a company that you did this with that is successful is Starbucks. We then package this up with not just advice, but with a network of consumer experts and money to help accelerate an entrepreneur’s dreams. Ideally we catch them in obscurity and watch them go from there to ubiquity.

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Venture Capitalist Succession Entrepreneur Brand 70

Marshall Goldsmith

FEBRUARY 24, 2014

Enron is a great example. Examples of Enron’s good deeds in the community and the professed character of Enron’s executives were particularly noteworthy. .” But since the big messages are all basically the same, the words quickly lose their real meaning to employees – if they had any in the first place.

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Ethics Pharmaceuticals PR Execution 137

Marshall Goldsmith

JANUARY 25, 2016

I then gave several examples of how taxpayer ‘s money was being wasted. ” I then pointed out examples of favoritism toward rich political benefactors. I am getting feedback from some people at City Hall that you are coming across as negative, angry, and judgmental. What’s going on?” ” I ranted.

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Consultative Advice Video Construction 70

Marshall Goldsmith

AUGUST 15, 2011

Set aside time to learn the ins and outs of your businesses - for example: revenue drivers, influences on profitability, corporate vision, and budget. For example, you don't want the CEO and CFO coming to you and saying, "You never justify why we're spending so much money, so we're cutting your budget."

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Advice Execution Marketing Prahalad 107

Marshall Goldsmith

MARCH 22, 2011

For example, 'That's true, however.' That's an example of how pervasive the urge to be right can be. 'No,' Stop trying to defend your position and start monitoring how many times you begin remarks with 'no,' 'but,' or 'however.' Meaning: you don't think it's true at all.) Or the opener, 'Yes, but.' Remember the COO's $420 meeting?

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COO Open-book Cost Advice 120

Marshall Goldsmith

APRIL 12, 2011

I immediately proceeded to give several examples of how taxpayer's money was not being used in the way that I thought it should be. Undeterred by this temporary setback, I angrily proceeded to point out several minor examples of behavior that could be classified as favoritism toward rich political benefactors. What's going on?" "You

Advice 142

Advice Leadership Construction Learning-by-Doing 142

Marshall Goldsmith

JUNE 28, 2017

Some relationships are permanent; examples can include our families, life partners, close friends, and professional colleagues. These are lifelong bonds we form with some people. Other relationships are transient.

Media 93

Media Tips Video Bond 93

Marshall Goldsmith

JUNE 22, 2016

For example, a pharmaceutical company called me recently. Behavioral coaching only helps if a person has behavioral issues. I get some ridiculous requests for my approach to coaching. It would be crazy for me to take these assignments! The HR person said, “We want you to coach Dr. X.” I said, “What’s his problem?”

Govindarajan 101

Govindarajan Executive Coaching Porter Pharmaceuticals 101

Marshall Goldsmith

NOVEMBER 17, 2014

Let me give you a personal example: As a Ph.D. If we can listen and think about what others see in us, we can compare the self we want to be with the self that we are presenting. Then and only then can we begin to make the real changes that we need to make to align our stated values with our actual behavior.

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Video Class Blog Energy 175

Marshall Goldsmith

JUNE 22, 2014

For example, “That’s true, however…” (Meaning: You don’t really think it’s true at all.) Stop trying to defend your position and start monitoring how many times you begin remarks with “no,” “but,” or “however.” Pay close attention to when you use these words in sentences.

Video 135

Video Executive Coaching Open-book Blog 135

Marshall Goldsmith

NOVEMBER 23, 2010

An example of a "stimulating" activity may be the use of drugs or alcohol. An extreme example of sacrificing could involve dedicating your life to work that you hate because you feel like you "have to" to achieve a larger goal. A more common example might be working out (when you don't feel like it) to improve your long-term health.

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Short-term Long-term CEO Career 120

Marshall Goldsmith

MARCH 5, 2012

As an example, back in Valley Station, Kentucky, my mother was an outstanding first grade school teacher. This is true whether you are acting as a professional coach, a manager, a family member, or a friend. Your time is very limited. The time you waste coaching people who do not care is time stolen from people who want to change.

Advice 131

Advice Examples Books Positioning 131

Marshall Goldsmith

NOVEMBER 21, 2011

Wagers at the race track are another example. For example, if my clients are perceived as stubborn and opinionated, and they want to become more open-minded listeners, I 'fine' them every time they begin a sentence with the words 'no,' 'but,' or 'however.' It is amazing how serious and animated they become.

360-Degree Feedback 129

360-Degree Feedback Class COO Open-book 129

Marshall Goldsmith

NOVEMBER 30, 2017

It’s far better to be gracious in winning and losing, for example, than to win constantly by manipulation and deceit, which will eventually do you in. Understand that behavior is more important than victories. If you engage in consistently correct behavior, you’ll be successful.

Management 87

Management Sharpe Drucker Learning-by-Doing 87

Marshall Goldsmith

SEPTEMBER 1, 2014

Let me give you an example of a nice woman who didn’t think she had a problem. This successful adult has no interest in changing. Her behavior is working fine for her. If she doesn’t care to change, you are wasting your time!

Executive Coaching 164

Executive Coaching Video Morale Magazine 164

Marshall Goldsmith

JULY 18, 2011

For example, if they have written books on a topic, read the books before you ask them questions. For example, my own mission is to be the world authority in helping successful leaders achieve positive, lasting change in behavior. Some may even go out of their way to help you. Their time is valuable.

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Ulrich Hersey Prahalad Mission Statement 134

Marshall Goldsmith

SEPTEMBER 15, 2014

For example, one day you’re asked to make a presentation in a meeting. People’s perceptions of us are formed when they observe a sequence of actions we take that resemble one another. When other people see a pattern of resemblance, that’s when they start forming their perceptions of us.

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Reputation Crisis Executive Coaching Video 176

Marshall Goldsmith

MAY 19, 2013

A classic example was the old Bell System. A classic example of a new-world organization is AT&T Wireless Services (formerly McCaw Cellular Communications); which AT&T paid twelve billion dollars to acquire. Many organizations have historically operated on the “there is one best way” school of management.

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Follow-up Learning-by-Doing Wireless Drucker 147

Marshall Goldsmith

NOVEMBER 26, 2012

What are some examples of the kind of disastrous e-mails employees send? Another example is the Insulting E-Mail , which can cost you a colleague or a customer. This makes a lot of sense, for example, if you have a concern about a product the company is developing – you can personally share that concern with product developers.

Price 87

Price Cost Course Books 87

Marshall Goldsmith

APRIL 9, 2012

For example, while it is normal to believe that some of our co-workers may be jerks -- we have no moral, ethical or legal obligation to share this view with the rest of the world. If the answers are "no," "no," "no," and "no," I have a suggestion that doesn't require a Ph.D. to implement. Don't say it.

Survey 124

Survey Ethics Morale Advice 124