Terry Starbucker

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10 Things Leaders Hate To Do (But Really Should Do Them Anyway)

Terry Starbucker

Like broccoli, for example. “ For example, do you know your company’s Social Media usage policy? But you’re a leader, remember, and leaders have to set an example, and “show the way”. We all remember those times when our parents made us eat something on our plates that just didn’t appeal to us. we’d hear from Mom.

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Dream Adjusters: Why Company Leaders Also Have To Be Chief Calibration Officers

Terry Starbucker

That’s a good example of a BHAG that can resonate and work, because it it’s a big dream that can be “chunked” into tangible pieces, like pushing a customer service metric like a Net Promoter Score to the top of the industry charts. I can sum that up in three ways: 1) Dream big qualitatively, always.

BHAG 391
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The Real Secret of Life (And How It Applies to More Human Leadership)

Terry Starbucker

3) Desire for Acceptance - I wrote about the best example of this in the original post - my drive to create executive presentations that would please my mentor and boss. The best example in this digital age is the ability to keep away from the smartphone and/or computer during a conversation or a meeting. Leadership, that is.

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The Most Important Question Every Leader Must Answer – Before It Is Asked

Terry Starbucker

Look again at my example above. Here’s a specific example. I know, because it’s happened to me. There’s a missing piece to the puzzle here, and that piece is a question that HAS to be answered – before anybody asks. The manager, in working with his team, had answered four questions: “What?”, “When?“, “How?”, and “Who?”.

Metrics 233
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Business Combustion: How The 1% Spark Lights The 100% Flame

Terry Starbucker

Example #3: I’ve been deep in editing my leadership book (more on that soon, I promise), and so this week I had been thinking a lot about the strategies I had used in my company to build an atmosphere of trust that helped our company to attain consistent double-digit growth and an eventual high investment return. One percent.

Loyalty 246
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10 little Things That Will Make a BIG Difference In Your Leadership

Terry Starbucker

One of my great mentors, the late Bill Bresnan, set a wonderful example for me that I’ll never forget. I read a great example of this the other day in an article about Green Bay Packers quarterback Aaron Rodgers , and how he “studies up” on new teammates. Lead well!

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Starting Points: 6 Important Reminders For The First-Time Leader

Terry Starbucker

So I overcompensated, and did (and said) things that might have pushed the balls down the field, but weren’t very successful in building the right kind of trust-based relationships (you can read about a good example of this in my e-book ). A very bad unilateral decision.

Mentor 369