Is Your Company ‘Doing’ Lean or ‘Being’ Lean?
Strategy Driven
AUGUST 25, 2020
The Metrics. The management team ran through a myriad of metrics that had convinced the corporate office they had made real progress. Missing per-hour metrics. Management then explained that their sales-per-employee productivity metric increased from $280,000 to $360,000. Miscalculated delivery performance.
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