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Is Your Company ‘Doing’ Lean or ‘Being’ Lean?

Strategy Driven

The Metrics. The management team ran through a myriad of metrics that had convinced the corporate office they had made real progress. Missing per-hour metrics. Management then explained that their sales-per-employee productivity metric increased from $280,000 to $360,000. Miscalculated delivery performance.

Company 101
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Executive Coaching: A Prescription During Crisis

The Center For Leadership Studies

In some form or fashion those that occupy positions of visible formal authority in organizations need to be able to say and do the right things — NOW ! Even those that generally distance themselves from standard performance data and productivity updates are more inclined to get a sense for what just happened and how things are trending.

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What Value Do I Bring?

Mills Scofield

In dormitory fashion, I stayed with 24 women between the ages of 18 and 65 years of age, four of whom were eating breakfast the morning of my first day of work. Through research, I learned what metrics and patterns to look for in a company’s financial statements, and what traps and common misconceptions to avoid.

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Four Ways to Market Like a Startup

Harvard Business Review

Too often, marketers set well-defined financial goals for a campaign's impact but fail to define clear objectives for learning about their customers. Start with a catalog of learnings already captured and of specific learning goals for upcoming marketing programs (for example, "how can we influence 18 to 25 year olds to do X?").

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What Creativity in Marketing Looks Like Today

Harvard Business Review

Marketers need to master data analytics, customer experience, and product design. This includes the product, the buying process, the ability to provide support, and customer relationships over time. The metrics also changed. But marketing, like other corporate functions, has become more complex and rigorous.

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Four Steps to Measuring What Matters

Harvard Business Review

But as Michael Lewis describes in Moneyball , the Oakland Athletics discovered that the metric the team's scouts used to choose players had nothing to do with whether those players would score runs. Leave aside, for the moment, which metrics you currently use or which ones Wall Street analysts or bankers say you should.

Banking 15
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Lead With Your Heart, Not Just Your Head

Harvard Business Review

Or have you been taught to manage by objectives and metrics to monitor performance, and that bonding with your team members will be seen as a distraction at best or weakness at worst? This is important to managers because they need to motivate people to respond to changing circumstances and goals. Do you have that kind of bond?

Bond 19