Azeem Azhar's Exponential View / Season 3, Episode 9

Disrupting Finance

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Citigroup leading analyst Ronit Ghose, Lemonade Insurance founder and CEO Daniel Schreiber, and OakNorth Bank founder and CEO Rishi Khosla discuss the new possibilities that AI...

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May 29, 2019

Artificial intelligence is unlocking new value in the banking and finance industry, but incumbents are struggling to keep pace. Azeem Azhar discusses what this means for the industry and its customers with Citi Research’s Global Sector Head for Banks Ronit Ghose, and the founder-CEOs of two leading innovators: Daniel Schreiber of Lemonade Insurance and Rishi Khosla of OakNorth Bank.

Paul and Azeem also discuss:

  • The huge role technology debt plays in obstructing legacy banks from innovating.
  • How social networks, the smartphone, and AI grew exponentially and converged to mount a challenge to the traditional banking industry.
  • The ways AI is cutting friction on the customer side.
  • The ability to identify the sources of client or third-party data that can generate an algorithmically-powered image of the client and provide an insight into their ‘real’ level of risk.

Further reading:

Ronit Ghose @ronit_ghose
Daniel Schreiber @daschreiber
Rishi Khosla @rishi_khosla
Azeem Azhar @azeem
www.exponentialview.co

HBR Presents is a network of podcasts curated by HBR editors, bringing you the best business ideas from the leading minds in management. The views and opinions expressed are solely those of the authors and do not necessarily reflect the official policy or position of Harvard Business Review or its affiliates.

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