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Resolution 2011: Make Your Strategy Coherent

Harvard Business Review

First, let's make sure to define capabilities clearly: by capabilities, we mean the interconnected people, knowledge, systems, tools, and processes that create differentiated value for customers. Paul Leinwand is a Partner in Booz & Company's global consumer, media, and retail practice.

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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

These choices historically conferred advantage – first-mover, scale – but asset-based scale advantages have diminished in recent years, thanks to technology, cheap information, and outsourcing. Assets are important, but they are, increasingly, table stakes in most competitive industries; everyone in the game has them.