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Sales And Marketing Out Of Alignment? You're Not Alone

Six Disciplines

According to a new report by Forrester Research , only 8% of B2B (business-to-business) companies surveyed by Forrester Research said they have tight alignment between sales and marketing. 58% said long-term thinking by marketing vs. short-term thinking by sales. and 45% said "not enough time".

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Persist Like a Tomato Seed

CEO Blog

John Travolta said no to Forrest Gump , and Gwenyth Paltrow told James Cameron that The Titanic , was not her cup of tea. A term that Hayzlett often uses is “change-agent”. The following is another guest Book Review of Running the Gauntlet - Essential Business Lessons to Lead, DriveChange and Grow Profits by Jeffrey Hayzlett.

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B2B Salespeople Can Survive If They Reimagine Their Roles

Harvard Business Review

“Death of a B2B Salesman,” a new report from Forrester Research , lends urgency to the need for companies to rethink and radically transform their sales models by incorporating digital media into their processes. Contrary to what these findings — and Forrester’s prediction that “1 million U.S.

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Leadership Lessons from the Navy

Skip Prichard

The term “paradigm shift” is a well-worn term. That boss was Admiral Forrest Faison, and he was Commander, Navy Medicine West (NMW). Our region consistently far exceeded all annual quality and workload goals and led the other two Navy Medicine regions in nearly all key performance indicators.

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New Research: You're Doing Customer Experience Innovation Wrong

Harvard Business Review

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. They also believe that innovation will help them achieve these lofty goals — and they''re investing accordingly.

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Is Social Media Actually Helping Your Company’s Bottom Line?

Harvard Business Review

A Forrester study found that posts from top brands on Twitter and Facebook reach just 2% of their followers (note: that’s followers, not new customers) and only 0.07% of those followers actually interact with those posts. But changing or dismantling the goal posts is a different story. Let’s see who is behind the curtain.

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